Human Resource Objectives Flashcards

1
Q

What is HR management about?

A

Managing people

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2
Q

What is the purpose of Human Resource Management?

A

To ensure that a business achieves the maximum benefit from its employees at the minimum cost.

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3
Q

What does the HR department need to make sure?

A

That the business has the right number of employees with the right skills, qualifications and qualities.

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4
Q

What are HR objectives influenced by?

A

The objectives of the business as a whole

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5
Q

Why do HR need to work closely with other departments?

A

To anticipate workforce needs and react to them by recruiting staff or providing training

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6
Q

What does HR do to
their staff?

A

To treat staff - how to use their skills, how to train and reward them

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7
Q

What are the 3 HR objectives to help manage people effectively?

A

Matching the workforce to business needs
Helping employees reach their full potential
Supporting employee\employer relations

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8
Q

Why do HR need to anticipate the future size of the workforce?

A

To see employee levels
If the organisation is expanding, they need more workers but if they are contracting they won’t need as many.

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9
Q

Why do HR need to decide what skill-level the workforce needs?

A

They can decide whether to train current staff or recruit new workers from the outside of the business

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10
Q

Why does HR also work with other managers?

A

To decide where employees are needed if a business has several sites.

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11
Q

Why do HR also need to think of diversity in all positions of a business?

A

Because a workforce which is diverse will have a variety of skills, ideas and experiences.

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12
Q

What does HR need to make sure in terms of budget?

A

That staff wages are appropriate for the job and employee.

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13
Q

Why does HR invest in training?

A

To improve workers productivity and to make sure they have the correct equipment to do their job.

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14
Q

What does HR also make sure of for employees to have something to aim for?

A

Career progression

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15
Q

How can HR achieve having the most-talented employees reaching their full potential?

A

Extra training and schemes

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16
Q

Why does HR need to match workforce skill-levels to jobs?

A

Because if the work is too hard - can be demotivating. If it’s too easy, employees can become bored.

17
Q

What can HR do to improve morale?

A

Have effective management, good staff organisation and a pleasant working environment

18
Q

What does HR do for employee concerns?

A

Listen and react

19
Q

What can employees involved with decision making feel?

A

Valued and trusted

20
Q

What can improving the relationship between employees and management reduce?

A

Labour turnover

21
Q

What can breakdown to relations lead to?

A

Decreased productivity, low morale and even strike action

22
Q

What are 3 internal factors that influence HR objectives?

A

The culture within the business
Funding available
Other departments

23
Q

What are 3 external factors that can influence HR objectives?

A

General state of economy
Ethical and environmental issues
Improvements in technology

24
Q

In 4 points, what is hard HRM?

A

Employees seen as a resource
Hired on a short-term basis
Managers believe employees are motivated by money
Training is only done to meet production needs

25
Q

In 4 points, what is soft HRM?

A

Employees are the most important resource.
Managed on a long-term basis
Managers motivate employees through empowerment and development.
Training is done to meet development needs.

26
Q

How can hard HRM benefit businesses?

A

Because managers keep control of the workforce so they are less likely to make mistakes and easy to replace them if so.

27
Q

What are 2 disadvantages of hard HRM?

A

Employees could feel demotivated and undervalued.

28
Q

What are 2 advantages of soft HRM?

A

Likely to increase staff morale and easier to retain staff.

29
Q

Why can soft HRM be bad? 2 reasons

A

More costs for the business
Employees may not be interested in development or empowerment