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Green Belt > Improve Phase > Flashcards

Improve Phase Flashcards

1
Q

What is the improve phase?

A

What are the solutions for eliminating the root causes

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2
Q

What are the 5 different solution approaches/stages?

A

Quick hits
Good practice
Simulation
Looking at current approaches
Refine creativity techniques

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3
Q

What are the lean approaches in improve phase?

A

Defects
Constraints
Inventory
Complexity

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4
Q

What is used as a lean approach for defects and make it error free?

A

Poka Yoke

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5
Q

What is used as a lean approach for constraints?

A

Reduction and theory of constraint

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6
Q

What is used as a lean approach for inventory?

A

Pull systems

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7
Q

What is used as a lean approach for complexity?

A

Process maps

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8
Q

What is the purpose of the 5 S’s

A

To create a clean, structured and highly efficient workplace

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9
Q

What are the 5 S’s?

A

Sort
Set an order
Shine
Standardized
Sustain

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10
Q

What does it mean to sort?

A

Remove what you do not need

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11
Q

What does it mean to set in order?

A

To bring in things to a useful order

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12
Q

What does it mean to shine?

A

Clean up and maintain

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13
Q

What does it mean to standardize?

A

Implement standard SOP’s

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14
Q

What does it mean to sustain?

A

Build up routines and responsibilities

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15
Q

What is Poka Yoke?

A

To make unintentional mistakes, impossible, error, proof

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16
Q

What are the two types of Poka Yoke?

A

Preventive and reactive

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17
Q

What is SMED stand for?

A

Single minute exchange of die

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18
Q

What is the process for SMED?

A

Document the process
Transform internal into external activities
Optimize internal activities
Optimize adjusting

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19
Q

What is a push system?

A

A production line that pushes the product forward to demand

20
Q

What is a pull system?

A

Production based off of the customer dictating the need

21
Q

What is the theory of constraints? 5 things

A

Identify the constraint
Exploit the constraint
Align to the constraint
Elevate the constraint
Find the next constraint
Repeat

22
Q

What are the two types of brainstorming?

A

Verbal and nonverbal, open or closed

23
Q

What is brain writing?

A

Combination of open and closed brainstorming that is passed on a document among the team members and repeated

24
Q

What is an anti-solution brainstorm?

A

How can we make things worse?

25
Q

Who should be used in an anti-solution brainstorming session?

A

Critical members

26
Q

What is an analogy brainstorm?

A

Relating the problem to people, colors, nature, competitors, etc.

27
Q

What is the first step in the filter solutions process?

A

Sort out the impossible solutions

28
Q

What are some examples of impossible solutions?

A

Legal or physical laws
Ethics or morality
Contracts
Business directives
Project Customer requirements

29
Q

What is the second step of the filter solutions?

A

Sort out unfeasible solutions

30
Q

How do you determine what is an unfeasible solution?

A

Define what effort and benefit is and define how you scale it in a high medium low matrix

31
Q

If applicable, how do you narrow down your solution pool even more after the effort benefit matrix?

A

N/3-number of votes for each team member
Normal grouping technique

N= number of ideas or solutions
Normal grouping technique -define the scale and discuss outliers

32
Q

What does To-Be mean in finalizing solutions?

A

What do I need to add to make it ideal?

33
Q

What 2 Details are needed to complete a To-Be, finalize solution?

A

Define or clarify functions for the process
Build up the process according to the functions

34
Q

What are the 6 categories of the To-Be process?

A

Functions – who does what?
Form – centralized system, process, layout
Definition – specify overall solution, and create process SOP (Lean, RACI, complexity)
Visualization – map the new process together with stakeholders from the process
Review – assess risk (risk, matrix, FMEA)
Communication – transfer results, get feedback and acceptance from stakeholders

35
Q

What does FMEA stand for?

A

Failure mode effect analysis

36
Q

What does FMEA do?

A

Looking for potential failures in the process steps

37
Q

What is RPN?

A

Risk priority number

38
Q

How do you calculate the RPN?

A

S x O x D

S= severity
O= occurrence
D = detection probability

39
Q

How do you mathematically measure success?

A

Success = quality x acceptance

40
Q

What is tool 4?

A

Cost solution matrix

41
Q

What is the purpose for tool 4?

A

Do I have a solution for every root cause?
Are the solutions conflict free?

42
Q

What does PDCA stand for?

A

Plan
Do
Check
Adapt

43
Q

What is the first step in implementing solutions?

A

Coming up with a plan that contains:
Responsibilities
Time
Budget
Risk
Communication

44
Q

What is the purpose of the KPI charter?

A

To actively steer the KPI’s in focus and react to deviations as early as possible

45
Q

What is all included in your KPI charter? 7 things

A

KPI
Operational definition
Specification limit
Sampling
Responsibilities
Sponsor and process owner
Control charts

46
Q

What are the 4 goals of the gate review for improve phase?

A

Generate solutions
Refine and filter solutions
Finalize solutions
Implement solutions

Green Belt (7 decks)

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