Control Phase Flashcards
What is the control phase?
How to ensure the optimization
How do you ensure sustainability in the control phase?
Documentation – not falling back into old habits
Monitoring steering the process and reacting in case of…
Set bases for continuous improvement
How do you finalize the process documentation?
Document the To-Be process
Define the SOP
What does RACI stand for?
Responsible
Accountable
Consulted
Informed
What is process stability?
Low variability within the control process limits
Voice of the process
What can be calculated due to variation?
Process stability
What is process capability?
Ability to fall within customer specification limits
Voice of the customer
What does a common cause variation mean?
Stable – random, expected, cannot be explained, can be analyzed
What does a special cause variation mean?
Not stable– unexpected can be explained
What does I/MR mean in an I/MR chart?
Individual value
Moving range
If one point is outside of the UCL or LCL, on either of your control charts, what does that mean?
The process is unstable
What are the 3 steps to close the project?
Finalize the workbook
Handover workbook to sponsor and process owner
Conduct final team meeting
What are the four goals at the end of the gate review for control?
Finalize process documentation
Monitor process
Control process
Ensure success
