Define Phase Flashcards
What is the define phase?
What is the problem?
How do I start my project?
Find the initial situation and ask why, why now, and what if not
What does a SMART goal stand for?
Specific
Measurable
Acceptable
Realistic
Time bound
How do I keep my project manageable?
Scope the project
What does the SIPOC stand for?
Supplier, input, process, output, customer
What is an in/out frame?
Measures what is in or out of scope within the project
What is a multigenerational plan?
Stop the initial bleeding, then build off into long term project goals
What are the four types of management in the define phase?
Risk
stakeholder
project
change
What is tool one in the define phase?
Voice of the customer or VOC
How do you measure risk management in a matrix on the axis?
Impact and occurrence
What is a risk matrix?
A table with nine topics or risks that measure low, medium, high
What is the purpose of tool one or the VOC?
To answer what does my customer want?
What does CTC and CTB stand for?
Critical to customer and critical to business
What must a CTC or CTB contain?
Specific and measurable requirements
How many CTC or CTB’s is required in a DMAIC project?
1-3
What is a gate review answering?
Completed to answer if we are still on track
How long is a gate review?
30 minutes
Who should participate in a gate review?
Project leader, sponsor, coach
When should a gate review be performed?
At the end of each phase
Who confirms or approves to move onto the next phase?
The sponsor
What are the final 4 goals of the define phase at the gate review?
Project goals are set
Project has been scoped
Ensure project success
Specify customer requirements
What are the 6 sections of a project charter?
Initial situation
Problem
Goal
Team
Time line
Benefit
What is the PGB triangle?
Problem, goal, benefit-inside which is the scope
What are the three tools used to scope the project?
Project frame
Multigenerational plan
SIPOC
What does WBS stand for?
Work breakdown structure – deliverables that get broken down into sub deliverables
