Define Phase

Question 1

What is the define phase?

Answer 1

What is the problem?

Question 2

How do I start my project?

Answer 2

Find the initial situation and ask why, why now, and what if not

Question 3

What does a SMART goal stand for?

Answer 3

Specific, measurable, acceptable, realistic, time bound

Question 4

How do I keep my project manageable?

Answer 4

Scope the project

Question 5

What does the SIPOC stand for?

Answer 5

Supplier, input, process, output, customer

Question 6

What is an in/out frame?

Answer 6

Measures what is in or out of scope within the project

Question 7

What is a multigenerational plan?

Answer 7

Stop the initial bleeding, then build off into long term project goals

Question 8

What are the four types of management in the define phase?

Answer 8

Risk
stakeholder
project
change

Question 9

What is tool one in the define phase?

Answer 9

Voice of the customer or VOC

Question 10

How do you measure risk management in a matrix?

Answer 10

Impact and occurrence

Question 11

What is a risk matrix?

Answer 11

A table with nine topics or risks that measure low, medium, high

Question 12

What is the purpose of tool one or the VOC?

Answer 12

To answer what does my customer want?

Question 13

What does CTC and CTB stand for?

Answer 13

Critical to customer and critical to business

Question 14

What must a CTC or CTB contain?

Answer 14

Specific and measurable requirements

Question 15

How many CTC or CTB’s is required in a DMAIC project?

Answer 15

1-3

Question 16

What is a gate review answering?

Answer 16

Completed to answer if we are still on track

Question 17

How long is a gate review?

Answer 17

30 minutes

Question 18

Who should participate in a gate review?

Answer 18

Project leader, sponsor, coach

Question 19

When should a gate review be performed?

Answer 19

At the end of each phase

Question 20

Who confirms or approves to move onto the next phase?

Answer 20

The sponsor

Question 21

What is the final 4 goals of the define phase at the gate review?

Answer 21

Project goals are set
Project has been scoped
Ensure project success
Specify customer requirements

Question 22

What are the 6 sections of a project charter?

Answer 22

Initial situation
Problem
Goal
Team
Time line
Benefit

Question 23

What is the PGB triangle?

Answer 23

Problem, goal, benefit-inside which is the scope

Question 24

What are the three tools used to scope the project?

Answer 24

Project frame
Multigenerational plan
SIPOC

Question 25

What does WBS stand for?

Answer 25

Work breakdown structure – deliverables that get broken down into sub deliverables