III. Psychotherapy, Clinical Interventions and Case Management (27%)

Question 1

4 Steps in Case Management

Answer 1

1. Assessment
2. Planning
3. Referral
4. Monitoring

Question 2

Social worker’s role in problem-solving process

Answer 2

Advocate
Broker
Change agent
Counselor
Mediator

Question 3

Cycle of Violence

Answer 3

Phase 1: Tension building
Phase 2: Battering incident
Phase 3: Love-bombing, “honeymoon”, claims it will never happen again

Question 4

Questioning (communication technique)

Answer 4

using open and closed ended formats to get relevant info in a non-judgemental matter

Question 5

Active listening (communication technique)

Answer 5

Sitting up straight, leaning in, attentive listening, open ended questions, making statements that show you are listening

Question 6

Paraphrasing or clarifying (communication technique)

Answer 6

rephrase what a client says in order to join together info

questioning, restating, and paraphrasing to ensure full understanding of thoughts and ideas

Question 7

Reframing (communication technique)

Answer 7

SW shows client there are different prespectives and ideas that can help to change negative thinking or promote change

Question 8

Precontemplation

Answer 8

Denial, ignorance of the problem

Question 9

Contemplation

Answer 9

Ambivalence, conflicted emotion

Question 10

Preparation

Answer 10

Expirementing with small changes, collecting information about change

Question 11

Action

Answer 11

Taking direct action toward achieving a goal

Question 12

Maintenace

Answer 12

Maintaning a new behavior, avoiding temptation

Question 13

Relapse

Answer 13

Feelings of frustration and failure

Question 14

Problem solving process steps

Answer 14

1. Engaging
2. Assessing
3. Planning
4. Intervention
5. Evaluation
6. Termination

Question 15

Psychoanalytic Theory

Answer 15

client is seen as the product of his past and treatment involves dealing with the repressed material in the unconscious
(Freud)

Question 16

Individual Psychology

Answer 16

the main motivation for human behavior are not sexual/aggressive urges, but striving for perfection
(Adler)

Question 17

Self Psychology

Answer 17

defines the self as the central organizing and motivating force in personality

Question 18

3 self-object needs

Answer 18

1. Mirroring
2. Idealization
3. Twinship/twinning

Question 19

Mirroring

Answer 19

behavior validates the child’s sense of a perfect self

Question 20

Idealization

Answer 20

child borrows strength from others and identifies with someone more capable

Question 21

Twinship

Answer 21

child needs an alter ego for sense of belonging

Question 22

Ego Psychology

Answer 22

focuses on the rational, conscious processes of the ego
based on an assessment of a client as presented in the present here and now
treatment focuses on the ego functioning

Question 23

Object Relations Theory

Answer 23

this work is focused on relationships wit others

lifelong relationship skills are strongly rooted in early attachment

(Mahler)

Question 24

CBT

Answer 24

practical approach to problem solving

goal is to change patterns of thinking

Question 25

The Family Hero

Answer 25

Often the oldest child | overachiever, works to mask the problems at home

Question 26

The Scapegoat

Answer 26

defiant, hostile, angry, gets in trouble at school | their behavior turns the focus away from dysfuntion in the family

Question 27

The Mascot

Answer 27

tries to get people to laugh to take focus away from the dysfunction

Question 28

The Lost Child

Answer 28

loner, very shy | becomes invisible to avoid adding to the dysfunction

Question 29

Structural Family Therapy

Answer 29

stresses the importance of family organization for the functioning of the group and well-being of it's members

Question 30

Bowenian Family Therapy

Answer 30

improving the intergenerational transmission process ``` Differentiation Emotional fusion Multigenerational transmission emotional triangle nuclear family family projection process sibling position societal regression ```

Question 31

Client-centered therapy (person-centered)

Answer 31

The social worker is congruent with the client (genuine) The social worker provides the client with unconditional positive regard (might not agree with all client actions, but accepts as they are and genuinely cares) The social worker shows empathetic understanding to the client

Question 32

Double bind

Answer 32

Double bind- a dilemma in communication in which an individual receives 2 or more conflicting messages, with one negating the other

Question 33

Negative feedback loop

Answer 33

information that flows back into the family system to minimize deviation and continue functioning within prescribed limits. Maintains homeostasis

Question 34

Metacommunication

Answer 34

implicit, non verbal message that accompanies verbal communication

Question 35

Cost-benefit analysis

Answer 35

determines the financial cost of operating a program as compared with the fiscal benefits of its outcome

Question 36

Cost-effectiveness anaylsis

Answer 36

considers the benefits that are NOT measured in montetary terms, such as illnesses prevented, lives saved

Question 37

Outcomes assessment

Answer 37

process of determining whether a program has achieved its intended goals collecting evidence, analyzing date, using findings to make change if needed

Question 38

Individual Psychology key concepts

Answer 38

Compensation Inferiority Perfection Adler Believed main motivations for human behavior were NOT sexual or aggressive, but striving for perfection, contrast to Freud

Question 39

Enactments

Answer 39

ways to diagnoses structure and provide openings for restructuring interventions (structural family therapy)

Question 40

Tertiary prevention

Answer 40

focuses on managing complicated, long term diseases, injuries, illness goal is to prevent further deterioration, maximize QOL ex- referring cancer patient to pain management