Identifying Target Markets Flashcards

1
Q

What are the four factors of market segmentation?

A
  • Geographic
  • Demographic
  • Psychographic
  • Behavioral
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2
Q

How is geographic segmentation helpful?

A
  • Outlines a consumers location (urban, rural, specific city/region)
  • Often too broad to be meaningful on their own
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3
Q

What are the variables of demographic segmentation?

A
  • Age
  • Gender
  • Ethnicity
  • Family-Status
  • Income
  • Level of education
  • Occupation
  • Socio-economic status
  • Race
  • Religion
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4
Q

What are the variables within psychographic segmentation?

A
  • Lifestyle (go out/homebody/health-conscious)
  • Personality (Show-off wealth/wine knowledge)
  • Values/beliefs (organic/vegan/fair-trade)
  • Interests (styles, grapes, regions)
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5
Q

What are the considerations of behavioral segmentation?

A
  • What benefit do they want from wine?
  • When/where do they buy?
  • How often do they buy?
  • In what volume do they buy?
  • Level of brand loyalty?
  • Level of interest in wine?
  • Early/late adopters of new products?

Behavioral and psychographic variables have more overlap in consumer behavior than demographic

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6
Q

What are consumer “portraits”? How are they helpful?

A

An effort by Wine Intelligence to build consumer archetypes in various markets

  • They breakdown nuances between the segmentation variables
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7
Q

Why is market research important?

A
  • Confirms/challenges information gained from market segmentation
  • Better understanding of local demand, desired features, maximum pricing
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8
Q

What objectives must be outlined before conducting market research?

A
  • What information is needed?
  • From who will the information be taken?
  • How will the information be taken?
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9
Q

What are different options for conducting market research?

A
  • Survey (highest quantity of responses)
  • Focus groups (most expensive, most subjective, but most detailed)
  • Interviews
  • Observing consumer behavior
  • Secondary research
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10
Q

What are the 6 US portraits outlined by Wine Intelligence?

A
  • Engaged Explorers
  • Premium Brand Suburbans
  • Contented Treaters
  • Social Newbies
  • Senior Bargain Hunters
  • Kitchen Casuals
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11
Q

What are key characteristics of Engaged Explorers?

A
  • Younger, confident wine drinkers
  • Wine is part of their lifestyle/social life
  • Buy from wine shops and wineries
  • Highest spenders on and off premise
  • Broadest repertoire, enjoy exploring new wines
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12
Q

What are the key characteristics of Premium Brand Suburbans?

A
  • Mid to Older age
  • Lower spending
  • Knowledgeable about preferences
  • On-premise, casual social occasions
  • Buy in bulk from supermarket/familiar wineries
  • Broad repertoire, but stick to what they know
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13
Q

What are the key characteristics of contented treaters?

A
  • Infrequent, high spending
  • Know what they like, don’t explore
  • Drink in social situations/dinner pairings
  • Buy from wine shops/wineries
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14
Q

What are the key characteristics of Social Newbies?

A
  • Youngest drinkers, not confident
  • On-premise w/friends and family
  • Buy from most convenient channel
  • Exploring wine generally, enjoy trying new things
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15
Q

What are the key characteristics of Senior Bargain Hunters?

A
  • Older Age
  • Knowledgable but low confidence (stick to what they know)
  • Infrequent buyers
  • Off-premise for casual occasions
  • Buy from supermarket, price sensitive
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16
Q

What are the key characteristics of Kitchen Casuals?

A
  • Oldest segment
  • Very infrequent buyers, low interest/involvement
  • Off-premise, casual social occasions
  • Supermarkets, very price-conscience
17
Q

When would you observe consumer behavior?

A
  • At beginning to learn needs/wants
  • Later, to monitor success of campaign
18
Q

Why would you observe consumer behavior?

A

To ensure that your marketing campaign is appealing to
the needs/desires of the target consumer

19
Q

What are different methods for observing consumer behavior?

A
  • Watching how consumers move around a shop
  • Interacting with consumers
  • Store loyalty cards
  • Web analytics
  • Academic studies