ICT in Catering Industry Flashcards
Identify TWO ways that the catering establishment may use Microsoft Office programs
- Excel for record collection, keeping records of accounts, staff rota’s, stock rotation
- word processing for sending of letters, typing up daily menus, staff notices
- Powerpoint if they are required to do a presentation to staff.
Identify ways that the internet is useful for a catering business.
Customer can use the internet to reserve a table or to view the restaurant’s menu.
It also enables the restaurant to keep in touch with the customer and notify them of offers via email.
What is an EPOS system?
Stands for Electronic Point of Sale
Machines in a restaurant/bar are linked to a central computer and guests can order from any terminal and bills can be generated automatically throughout the company. It is used in McDonalds, KFC, Harvester etc.
What is a stock control system?
A database that holds details of suppliers.
They generate orders automatically when stock levels fall, give a detailed record of stock issued and current prices of stock held.
How is ICT used for managing a large event like a wedding or business conference?
Computers are used extensively when planning, organising and running large events e.g. wedding receptions, banquets and conferences. The data used to plan and organise one event can be stored and used when planning similar future events.
How is ICT used when planning a menu?
- Chefs can create perfect menus in terms of popularity and profit.
- They can use software programmes to calculate cost per portion and selling price as well as nutritional analysis.
How is ICT used when a customer makes a payment?
- Payment by credit or debit card.
- Use the phone line to make this payment.
When are emails used in a catering establishment?
Used for communicating between: Branches Head Office Staff Members Suppliers Customers Other service suppliers e.g. accountants etc
