ICOMS TASK CODES (PO501) Flashcards
ICOMS task codes
1
Q
04
A
Customer Services (Services customer currently subscribes to)
2
Q
05
A
Work Order Display (ALL work orders including pending and closed work orders.)
3
Q
06
A
Equipment
4
Q
07
A
Balancing (Where you can balance devices; Also another screen where you can see services.)
5
Q
10
A
House maintenance
6
Q
12
A
Customer flashing (Sending hits & signals)
7
Q
13
A
Payments (How to take payments in ICOMS. Also an option in c360.)
8
Q
14
A
Collection Events (Only if account is in collections.)
9
Q
15
A
Customer Comments (Where you can both leave comments, and see previous comments.)
10
Q
16
A
Customer Demographics
11
Q
17
A
Viewers - Video On Demand (You can see credit limit here for PPV.)
12
Q
18
A
Method of Payment
13
Q
58
A
Payment History
14
Q
25
A
Adjustment Comments
15
Q
33
A
Customer Maintenance (Can also use task code “cm”)
