ICF Listens Actively Flashcards
What does it mean to focus on the client while listening actively?
It means giving full attention to the client’s words, tone, and nonverbal communication, rather than being distracted or preoccupied with personal thoughts.
Active listening requires the listener to set aside their own agenda to fully engage with the client’s communication.
How does understanding the client’s context enhance active listening?
By recognizing the client’s environment, experiences, and values, the coach gains a deeper understanding of the meaning behind their words.
Contextual awareness can significantly affect the interpretation of the client’s messages.
What is the purpose of reflecting and summarizing in active listening?
To confirm understanding, the coach restates or paraphrases what the client has shared, ensuring alignment and clarity.
This technique helps to clarify any misunderstandings and reinforces the client’s message.
What does it mean to hear beyond the client’s words?
It involves picking up on underlying emotions, energy shifts, and unsaid meanings that provide deeper insight into the client’s experience.
This aspect of listening can help identify issues that the client may not be directly expressing.
What is the significance of encouraging client expression in active listening?
It creates a safe space for the client to share thoughts and feelings, fostering openness and honesty.
Encouragement can lead to more in-depth discussions and reveal important details.
How does a coach encourage full client expression?
By creating a safe and supportive environment, asking open-ended questions, and avoiding interruptions or judgments.
Why is holding silence an important element of active listening?
Silence allows the client time to process their thoughts and feelings, fostering reflection and deeper exploration.
How does a coach encourage exploration in a client-focused manner?
By asking questions and using techniques that encourage the client to explore their thoughts, emotions, and behaviors for deeper understanding and insights.
What characterizes powerful questions in evoking awareness?
Powerful questions are open-ended, thought-provoking, and designed to challenge assumptions or reveal new perspectives.
How does integrating the client’s context evoke awareness?
By considering the client’s identity, experiences, values, and environment, the coach helps them uncover insights relevant to their unique situation.
How does a coach challenge the client to evoke awareness?
By inviting the client to question their beliefs, perspectives, and assumptions in a supportive and constructive manner.
Why is it important to explore beyond the present issue?
To help the client identify patterns, root causes, and broader implications of their thoughts and actions.
What is the role of reflection in evoking awareness?
Reflection helps the client process their experiences, recognize their strengths, and identify areas for growth and change.
How does introducing new perspectives evoke awareness?
By helping the client consider alternative viewpoints or possibilities, the coach broadens their understanding and potential solutions.
What tools and techniques can evoke awareness?
The coach may use metaphors, visualizations, frameworks, or other creative methods to help the client gain deeper insights.
