ICF Core Competencies Expanded: Listens Actively

Question 1

How are the Coach’s questions and observations customized? (6.1)

Answer 1

By using what the coach has learned about the client and his/her situation

Question 2

What 6 aspects of the session does the Coach inquire or explore? (6.2- 6.5)

Answer 2

The clients:
Words
Emotions
Energy Shifts
Non-verbal clues
Any other behaviors
Perceptions (himself or their world)

Question 3

What does the Coach do to allow the client to fully express themselves? (6.6)

Answer 3

Speak without interrupting unless there is a stated coaching purpose to do so.

Question 4

What does the Coach do to ensure the client’s clarity and understanding? (6.7)

Answer 4

Succinctly reflects or summarizes what the client communicated

Question 5

What type of listening should be used to understand what the client is and is not saying?

Answer 5

Level 3 active listening

Question 6

How does a coach determine the full meaning of what the is being communicated by the client?

Answer 6

The clients words, tone of voice, body language

Question 7

How does a coach discern a client’s theme and patterns?

Answer 7

The coach notices the clients behavior and emotions across sessions

Question 8

To enhance a coach’s understanding of what the client is communicating, what other information does the coach consider?

Answer 8

The clients identity, environment, experiences, values, and beliefs