Code of Ethics: Ethical Standards Flashcards
What are the 4 Ethical Standards applied to the professional activities of ICF Professionals?
Responsibility to Clients
Responsibility to Practice and Performance
Responsibility to Professionalism
Responsibility to Society
Responsibility to Client: Name a few responsibilities
Create agreement with roles and responsibilities
Maintain confidentiality
Maintain. store, dispose of any records that promotes security, confidentiality, privacy and complies with applicable laws and agreements
Respect right to terminate
Responsibility to Practice and Performance: Name a few responsibilities
Adhere to ICF code of ethics in all interactions
Require adherence to code of ethics by all support personnel
Commit to excellence through continued development
Recognize my own limitations or circumstancs that may impair, conflict or interfere with my coaching performance or professional coaching relationships
Responsibility to Professionalism: Name a few responsibilities
Identify my coaching quals, my level of competency, expertise and experience
Resolve any conflict of interest (or potential)
Make verbal and written statements that are true and accurate about what I offer
Be culturally sensitive
No romantic or sexual involvement
Responsibility to Society: Name a few responsibilities
Be fair and equal in all activities and operations
Respect and Honor intellectual property of other, only claiming my own materials
Be honest and work within recognized scientific standards and boundries of my competencies
Aware of my impact on society
Responsibility Clients, Standard 1: What should a coach do prior to the first meeting?
A coach should make clarify expectations about the possibilities and benefits of coaching–and correct them if necessary. A coach should also review confidentiality and financial agreement.
Responsibility Clients, Standard 2: When the coach creates a written agreement with the client and sponsor, what should the contract outline?
The contract should outline roles, responsibilities, and rights of all parties involved. Without an agreement/contract, the coaching relation is not established. Its best to have a standard coaching agreement that can be modified to the needs of a particular client/sponsor.
Responsibility Clients, Standard 3: What can a coach do to ensure confidentiality remains a top priority?
The coach should maintain the following policies: office policy on confidentiality, record keeping policy, training personnel policy, technology and offsite storage policy
Responsibility Clients, Standard 4: Before coaching begins, what should be agreed upon about information resulting from the coaching sessions?
Everyone in the coaching process agrees on when, how, what and the way coaching information is shared. This includes reports, evaluations, and results from assessments.
Responsibility Clients, Standard 5: When may a coach divulge confidential information?
When a client threatens to harm themselves (credible)
When a coach receives a court order
When a coaching agreement allows for it
When the sponsor agreement allows for it–and the client agrees
Coach credentialing without personal information (must have clients permission)
When the coach needs to talk about a case with his/her supervisor (without mentioning names)
Responsibility Clients, Standard 6: As an internal coach, what is recommended before the first appointment?
A confidentiality agreement is signed by the company, coach and client
Responsibility Clients, Standard 7: How can a coach ensure careful handling and retention of a client’s records?
The coach should know local law, shred, delete and any other manner that promotes confidentiality, security and privacy.
Responsibility Clients, Standard 8: If there is an indication of a shift in the value received from the coaching relationship, what action should the coach take
The coach should make a change in the relationship, encourage the client/sponsor to seek another coach, seek another professional or seek another resource. A coach should recuse when their services no longer benefit the client or sponsor’s interest. The coach has a responsibility to encourage the client to change.
Responsibility Clients, Standard 9: When can a coaching agreement be terminated?
The coaching agreement can be terminated at any point for any reason subject to the provisions of the agreement. If the client wants to end, its important to know why. Coach can offer a closure session for feedback.
Responsibility Clients, Standard 10: What is important for the coach to remember if they have multiple contracts and relationships with the same client and sponsor?
A coach should remember his/her role is unambiguous and that it is clearly recognizable from which contract they are acting.
Responsibility Clients, Standard 11: What are some power or status differences that can arise between the coach and client? Hierarchical Relationship challenge
Cultural, relational, psychological and contextual. The coach is seen as dominant social group; the client is seen as marginalized social group. The coach work to reduce the impact to rank, status and hierarchy to make certain the relationship remains a partnership
Responsibility Clients, Standard 12: When it comes to a coach referring clients to a third party, what must a coach disclose to the client?
The coach must disclose the potential receipt of compensation, and other benefits the coach will receive (therapist, attorney, ect)
Responsibility Clients, Standard 13: Regardless to the method of payment (bartering) , what must a coach insure a client receives?
The coach mush assure consistent quality of coaching regardless of the exchange of goods/services without involving money.
