IB: Chap 2 Management

Question 1

What is the primary goal of management?
a) To supervise employees
b) To achieve organizational goals
c) To create competition
d) To earn personal profit

Answer 1

b) To achieve organizational goals

Question 2

Which of the following is NOT a function of management?
a) Planning
b) Organizing
c) Controlling
d) Marketing

Answer 2

d) Marketing

Question 3

Who is responsible for making strategic decisions in an organization?
a) Top-level management
b) Middle-level management
c) Lower-level management

Answer 3

a) Top-level management

Question 4

What is the first step in the management process?
a) Controlling
b) Planning
c) Directing
d) Staffing

Answer 4

b) Planning

Question 5

What is the role of middle-level management?
a) Supervising workers
b) Implementing departmental plans
c) Making corporate goals
d) Issuing final instructions

Answer 5

b) Implementing departmental plans

Question 6

What does the organizing function involve?
a) Planning company goals
b) Assigning tasks and responsibilities
c) Measuring performance

Answer 6

b) Assigning tasks and responsibilities

Question 6

Which type of organizational chart looks like a pyramid?
a) Horizontal chart
b) Vertical chart
c) Circular chart
d) Informal chart

Answer 6

b) Vertical chart

Question 7

Management is considered a science because it:
a) Involves creativity
b) Uses data and experiments
c) Is based on personal skills
d) Is purely theoretical

Answer 7

b) Uses data and experiments

Question 8

Which term describes the delegation of authority within an organization?
a) Organizing
b) Staffing
c) Responsibility
d) Coordination

Answer 8

a) Organizing

Question 9

Which management level directly interacts with workers?
a) Top-level
b) Middle-level
c) Lower-level

Answer 9

c) Lower-level

Question 10

What is an informal organization?
a) A planned structure
b) Social relationships among employees
c) A group led by managers
d) Organizational hierarchy

Answer 10

b) Social relationships among employees

Question 11

Which element is NOT part of planning?
a) Setting goals
b) Assigning tasks
c) Deciding how to achieve goals

Answer 11

b) Assigning tasks

Question 11

What ensures resources are used efficiently in management?
a) Directing
b) Controlling
c) Staffing
d) Organizing

Answer 11

b) Controlling

Question 11

What is the ultimate goal of social responsibility for businesses?
a) Maximizing profits
b) Meeting society’s needs
c) Competing with others
d) Expanding operations

Answer 11

b) Meeting society’s needs

Question 12

Which function involves motivating and guiding employees?
a) Planning
b) Staffing
c) Directing
d) Organizing

Answer 12

c) Directing

Question 13

What is one feature of a good organizational structure?
a) Clear lines of authority
b) Excessive levels of management
c) Vague roles
d) Complicated processes

Answer 13

a) Clear lines of authority

Question 14

What is the role of staffing in management?
a) Planning company goals
b) Hiring the right people
c) Measuring performance
d) Motivating employees

Answer 14

b) Hiring the right people

Question 14

What is a social responsibility towards consumers?
a) Paying fair wages
b) Providing quality products
c) Maintaining a clean environment
d) Avoiding competition

Answer 14

b) Providing quality products

Question 14

Circular organizational charts place the top-level management at:
a) The top
b) The outer circle
c) The center
d) The bottom

Answer 14

c) The center

Question 15

A supervisor’s primary role is to:
a) Make company policies
b) Interact with workers
c) Develop corporate plans
d) Motivate top management

Answer 15

b) Interact with workers

Question 16

You are managing a school project. What is the first step in management, and what would you do?

Answer 16

Planning. Decide the goals of the project, what needs to be done, and assign tasks.

Question 16

If your team’s performance is not meeting expectations, which management function would you use?

Answer 16

Controlling. Compare performance to the plan and take corrective action

Question 16

You need to assign work to team members. Which function of management applies?

Answer 16

Organizing. Assign tasks and responsibilities.

Question 17

You notice workers are unmotivated. Which function should you focus on?

Answer 17

Directing. Motivate and guide them.

Question 18

Your business needs more employees. What management function should you use?

Answer 18

Staffing. Hire the right people

Question 19

Why is a vertical organizational chart often called a pyramid?

Answer 19

Because it shows higher authority at the top and lower authority at the bottom.

Question 20

What is one responsibility a business has towards employees?

Answer 20

Providing fair wages and good working conditions.

Question 21

Why is controlling important in management?

Answer 21

It ensures that goals are being met and fixes problems if there are any.

Question 22

Why should businesses care about social responsibility?

Answer 22

It builds trust with the community and benefits society.

Question 23

What is the difference between formal and informal organizations?

Answer 23

Formal organizations are planned; informal ones arise naturally.

Question 24

You are the CEO of a company. What are your responsibilities as a top-level manager

Answer 24

Setting goals, making strategic decisions, planning company direction, and ensuring overall control of the organization.

Question 24

A manager in a factory notices delays in production. How should they handle this situation?

Answer 24

Use controlling to compare actual performance with the plan. Identify the cause of delays and take corrective measures.

Question 25

Your department needs more skilled workers. Explain how staffing would help.

Answer 25

Staffing involves recruiting, selecting, and training employees to fill vacant positions and ensure the right people are in the right jobs.

Question 26

Your team is struggling to work together. What can you do to improve coordination?

Answer 26

Organize tasks better, clearly define roles, and use directing to motivate and guide the team.

Question 27

Describe how a business’s social responsibility can benefit the community.

Answer 27

By creating jobs, supporting education, improving infrastructure, and reducing pollution, businesses help improve quality of life.

Question 28

If you were to create an organizational chart, which type would you choose and why?

Answer 28

Vertical chart, as it clearly shows the hierarchy and lines of authority, making roles and responsibilities easy to understand.

Question 28

Explain how the functions of planning and controlling are connected.

Answer 28

Planning sets goals and creates a roadmap, while controlling ensures progress aligns with the plan and corrects any issues.

Question 29

How can informal organizations positively affect formal organizations?

Answer 29

They improve communication, build team spirit, and solve problems informally, enhancing overall performance.

Question 29

You are asked to design a new department in a company. How would organizing help?

Answer 29

Organizing involves assigning tasks, creating positions, grouping similar jobs, and delegating authority to ensure the department runs efficiently.

Question 30

Your company faces criticism for harming the environment. What social responsibility actions should you take?

Answer 30

Reduce pollution, recycle materials, use eco-friendly methods, and engage in community clean-up activities.