IB: Chap 2 Management Flashcards
What is the primary goal of management?
a) To supervise employees
b) To achieve organizational goals
c) To create competition
d) To earn personal profit
b) To achieve organizational goals
Which of the following is NOT a function of management?
a) Planning
b) Organizing
c) Controlling
d) Marketing
d) Marketing
Who is responsible for making strategic decisions in an organization?
a) Top-level management
b) Middle-level management
c) Lower-level management
a) Top-level management
What is the first step in the management process?
a) Controlling
b) Planning
c) Directing
d) Staffing
b) Planning
What is the role of middle-level management?
a) Supervising workers
b) Implementing departmental plans
c) Making corporate goals
d) Issuing final instructions
b) Implementing departmental plans
What does the organizing function involve?
a) Planning company goals
b) Assigning tasks and responsibilities
c) Measuring performance
b) Assigning tasks and responsibilities
Which type of organizational chart looks like a pyramid?
a) Horizontal chart
b) Vertical chart
c) Circular chart
d) Informal chart
b) Vertical chart
Management is considered a science because it:
a) Involves creativity
b) Uses data and experiments
c) Is based on personal skills
d) Is purely theoretical
b) Uses data and experiments
Which term describes the delegation of authority within an organization?
a) Organizing
b) Staffing
c) Responsibility
d) Coordination
a) Organizing
Which management level directly interacts with workers?
a) Top-level
b) Middle-level
c) Lower-level
c) Lower-level
What is an informal organization?
a) A planned structure
b) Social relationships among employees
c) A group led by managers
d) Organizational hierarchy
b) Social relationships among employees
Which element is NOT part of planning?
a) Setting goals
b) Assigning tasks
c) Deciding how to achieve goals
b) Assigning tasks
What ensures resources are used efficiently in management?
a) Directing
b) Controlling
c) Staffing
d) Organizing
b) Controlling
What is the ultimate goal of social responsibility for businesses?
a) Maximizing profits
b) Meeting society’s needs
c) Competing with others
d) Expanding operations
b) Meeting society’s needs
Which function involves motivating and guiding employees?
a) Planning
b) Staffing
c) Directing
d) Organizing
c) Directing
What is one feature of a good organizational structure?
a) Clear lines of authority
b) Excessive levels of management
c) Vague roles
d) Complicated processes
a) Clear lines of authority
What is the role of staffing in management?
a) Planning company goals
b) Hiring the right people
c) Measuring performance
d) Motivating employees
b) Hiring the right people
What is a social responsibility towards consumers?
a) Paying fair wages
b) Providing quality products
c) Maintaining a clean environment
d) Avoiding competition
b) Providing quality products
Circular organizational charts place the top-level management at:
a) The top
b) The outer circle
c) The center
d) The bottom
c) The center
A supervisor’s primary role is to:
a) Make company policies
b) Interact with workers
c) Develop corporate plans
d) Motivate top management
b) Interact with workers
You are managing a school project. What is the first step in management, and what would you do?
Planning. Decide the goals of the project, what needs to be done, and assign tasks.
If your team’s performance is not meeting expectations, which management function would you use?
Controlling. Compare performance to the plan and take corrective action
You need to assign work to team members. Which function of management applies?
Organizing. Assign tasks and responsibilities.
You notice workers are unmotivated. Which function should you focus on?
Directing. Motivate and guide them.
Your business needs more employees. What management function should you use?
Staffing. Hire the right people
Why is a vertical organizational chart often called a pyramid?
Because it shows higher authority at the top and lower authority at the bottom.
What is one responsibility a business has towards employees?
Providing fair wages and good working conditions.
Why is controlling important in management?
It ensures that goals are being met and fixes problems if there are any.
Why should businesses care about social responsibility?
It builds trust with the community and benefits society.
What is the difference between formal and informal organizations?
Formal organizations are planned; informal ones arise naturally.
You are the CEO of a company. What are your responsibilities as a top-level manager
Setting goals, making strategic decisions, planning company direction, and ensuring overall control of the organization.
A manager in a factory notices delays in production. How should they handle this situation?
Use controlling to compare actual performance with the plan. Identify the cause of delays and take corrective measures.
Your department needs more skilled workers. Explain how staffing would help.
Staffing involves recruiting, selecting, and training employees to fill vacant positions and ensure the right people are in the right jobs.
Your team is struggling to work together. What can you do to improve coordination?
Organize tasks better, clearly define roles, and use directing to motivate and guide the team.
Describe how a business’s social responsibility can benefit the community.
By creating jobs, supporting education, improving infrastructure, and reducing pollution, businesses help improve quality of life.
If you were to create an organizational chart, which type would you choose and why?
Vertical chart, as it clearly shows the hierarchy and lines of authority, making roles and responsibilities easy to understand.
Explain how the functions of planning and controlling are connected.
Planning sets goals and creates a roadmap, while controlling ensures progress aligns with the plan and corrects any issues.
How can informal organizations positively affect formal organizations?
They improve communication, build team spirit, and solve problems informally, enhancing overall performance.
You are asked to design a new department in a company. How would organizing help?
Organizing involves assigning tasks, creating positions, grouping similar jobs, and delegating authority to ensure the department runs efficiently.
Your company faces criticism for harming the environment. What social responsibility actions should you take?
Reduce pollution, recycle materials, use eco-friendly methods, and engage in community clean-up activities.
