I/O

Question 0

In personnel selection, the selection ratio is defined as the:

Answer 0

Ratio of the number of workers needed to the number of applicants available

Question 1

The primary focus of the systems approach to the problems of business and industry is to improve:

Answer 1

Organizational performance

Question 2

The primary impact of the Hawthorne experiments in the Western Electric Company was in showing the effect on work performance of

Answer 2

Interpersonal and social factors

Question 3

A widely used procedure for matching client attitudes to job requirements is the:

Answer 3

Multiple cut-off technique

Question 4

Adverse impact

Answer 4

A group covers by law is hired at a rate less than 80% of that group with the best selection rate

Question 5

Paired comparison

Answer 5

Involves comparing each person to every other person in the organization in reference to one or more variables such as productivity. It is a time consuming and expensive process but results in highly precise and differentiate evaluations of each person in the group evaluated

Question 6

Normative-reeducative

Answer 6

People are social beings and will adhere to cultural norms and values. Successful change is based on redefining and reinterpreting existing norms and values, and developing commitments to new ones

Question 7

Empirical-rational

Answer 7

People are rational beings and will follow their self-interest-once it is revealed to them. Successful change is based on the communication of information and the proffering of incentives.

Question 8

Power-coercive

Answer 8

People are basically compliance and will generally do what they are told or can be made to do. Successful change is based on the exercise of authority and the imposition of sanctions