HW#11_NCMA (NCCT) Exam Prep #3 Flashcards

1
Q

When a medical assistant witnesses a patient’s signature, it means that he or she verified:
The patient’s identity and watched the patient sign the form
That the information on the form is correct
That the patient is aware of the risks involved with the procedure to be performed
That the physician discussed informed consent with the patient

A

The patient’s identity and watched the patient sign the form

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Which of the following need not be done when charting?
Begin each new entry on a separate line.
Include the patient’s name at the beginning of each entry.
Begin each phrase with a capital letter.
Include the date and time with each entry.

A

Include the patient’s name at the beginning of each entry.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Which of the following can be used to enter a health history into an electronic medical record?
The patient completes a paper form, and the medical assistant scans it into the computer.
The medical assistant enters information while asking the patient questions.
The patient completes a health history on a computer.
All of the above are correct.

A

All of the above are correct.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q
Which of the following services may be provided through home health care?
  IV therapy
  Respiratory care
  Rehabilitation
  Maternal-child care
  All of the above
A

All of the above

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q
A consent to treatment form is required for
  Tuberculin skin testing
  Sebaceous cyst removal
  Ear irrigation
  Blood pressure measurement
A

Tuberculin skin testing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q
Which of the following is not included in the patient registration record?
  Date of birth
  Allergies
  Employer
  Patient’s insurance company
A

Allergies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q
Flushed skin usually indicates
  The patient is experiencing pain
  An elevated temperature
  The patient has chills
  The patient has a rash
A

An elevated temperatur

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is the chief complaint?
The probable outcome of the patient’s condition
The symptom causing the patient the most trouble
A detailed description of the patient’s illness using medical terms
A tentative diagnosis of the patient’s condition

A

The symptom causing the patient the most trouble

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q
Which of the following is not included in the social history?
  Dietary history
  Health habits
  Occupation
  Chronic illnesses
A

Chronic illnesses

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is an objective symptom?
A symptom that can be observed by another person
A symptom that precedes a disease
A symptom that is felt by the patient and cannot be observed by another
The symptom causing the patient the most trouble

A

A symptom that can be observed by another person

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q
Which of the following is not an example of a diagnostic report?
  Urinalysis report
  Spirometry report
  Colonoscopy report
  Radiology report
A

Urinalysis report

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q
What information is contained in the medical record?
  Health history
  Results of the physical examination
  Laboratory reports
  Progress notes
  All of the above
A

All of the above

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q
Which of the following reports consists of a macroscopic and microscopic description of tissue removed during surgery?
  Laboratory report
  Pathology report
  Diagnostic imaging report
  Operative report
A

Pathology report

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q
The social history is important, because \_\_\_\_\_ may affect the patient’s condition.
  Lifestyle
  Familial diseases
  Past injuries
  Medications being taken by the patient
A

Lifestyle

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q
A report of the analysis of body specimens is known as a \_\_\_\_\_ report.
  Therapeutic
  Diagnostic
  Laboratory
  Progress
A

Laboratory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

The purpose of the tab on a file folder is to
Hold documents in place in the folder.
Identify the contents of the folder.
Prevent the folder from being misfiled.
Keep the folder closed when not in use.

A

Identify the contents of the folder.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q
A copy of the patient’s emergency department report is sent to the
  Patient’s insurance company
  Patient
  Patient’s family physician
  Laboratory
A

Patient’s family physician

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q
Which of the following is not included in the medical history?
  Accidents and injuries
  Immunizations
  Operations
  Medications
  Occupation
A

Occupation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q
Which of the following does not assist in the collection of data for a health history?
  A quiet, comfortable room
  Showing interest in the patient
  Showing concern for the patient
  Calling the patient “honey”
A

Calling the patient “honey”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q
What term is used to describe the process of making written entries about a patient in the medical record?
  Charting
  Registration
  Scribbling
  Documentation
A

Charting

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q
Which of the following provides subjective data about a patient to assist the physician in arriving at a diagnosis?
  Laboratory tests
  Physical examination
  Health history
  Diagnostic tests
A

Health history

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q
Which of the following reports consists of an account of the significant events of a patient’s hospitalization?
  Emergency department report
  Pathology report
  History and physical report
  Discharge summary report
A

Discharge summary report

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Which of the following must be included in informed consent?
An explanation of risks involved with the procedure
Any alternative treatments or procedures available
The prognosis
The purpose of the recommended procedure
All of the above

A

An explanation of risks involved with the procedure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q
Data obtained from the patient are recorded in POR progress notes under:
  Subjective data
  Objective data
  Assessment
  Plan
A

Subjective data

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q
Which of the following is an example of a subjective symptom?
  Rash
  Pain
  Dyspnea
  Bleeding
A

Pain

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Why should a recording in the medical record never be erased or obliterated?
It makes it harder to read the chart.
The patient may not receive the proper care.
Credibility is reduced if the physician is involved in litigation.
It indicates the procedure was performed incorrectly.

A

Credibility is reduced if the physician is involved in litigation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q
Which of the following is included on a medication record for medication administered at the office?
  Name of the medication
  Route of administration
  Dosage administered
  Number of refills
  All of the above
A

Name of the medication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q
A yellow color of the skin that is first observed in the whites of the eyes is called
  Cyanosis
  Hepatitis
  Pallor
  Jaundice
A

Jaundice

29
Q

The health history is taken
After the physician performs the physical examination
After laboratory test results are reviewed
Before the physician performs the physical examination
After the physician makes a diagnosis of the patient’s condition

A

Before the physician performs the physical examination

30
Q
Which of the following can be performed by an electronic medical record software program?
  Creation of a medical record
  Storage of a medical record
  Editing of a medical record
  Retrieval of a medical record
  All of the above
A

All of the above

31
Q
What term is used to describe dizziness?
  Epistaxis
  Vertigo
  Urticaria
  Pruritus
A

Vertigo

32
Q
Black ink should be used when recording in the patient’s chart to
  Provide a permanent record.
  Ensure legible handwriting.
  Avoid spelling errors.
  Reduce charting errors.
A

Provide a permanent record.

33
Q
What term is used to describe a patient who has been admitted to the hospital for at least one overnight stay?
  Outpatient
  Ambulatory patient
  Guest
  Inpatient
A

Inpatient

34
Q

Why is it important to document any instructions provided to the patient?
To ensure that the patient understands the instructions provided
To protect the physician legally if the patient is harmed by not following the instructions
To ensure that the patient follows the instructions
To provide a record for the insurance company

A

To protect the physician legally if the patient is harmed by not following the instructions

35
Q

How is an established patient defined?
A patient who has been seen in consultation
A patient who has been seen in the past three years
A patient who has made a payment to the office
A patient who has a medical record in the office

A

A patient who has been seen in the past three years

36
Q
In the ICD-10, which term indicates that a condition is not coded here, and the patient cannot have this condition in addition to the condition listed above it?
  Includes
  Code first
  Excludes 1
  Excludes 2
A

Excludes 1

37
Q

During a routine examination, the physician decides to have an electrocardiogram (ECG) performed on the patient. How should this be coded?
As a separate visit
As a separate procedure
In the code for the office visit
Only if the physician interprets the ECG

A

As a separate procedure

38
Q
What is the format of most CPT codes?
  Two-digit code
  Five-digit code
  Four-digit code
  Three-digit code
A

Five-digit code

39
Q
In which section of the CPT manual is there an attempt to link reimbursement to the completeness of the examination and the amount of skill required to manage the patient’s problems?
  Primary Care
  Initial Consultation
  Diagnosis Establishment
  Evaluation and Management
A

Evaluation and Management

40
Q
What is the meaning of the “10” in the abbreviation ICD-10-CM?
  10th edition
  Began to be used in 2010
  Up to 10 characters in a code
  10 times more codes than ICD-9-CM
A

10th edition

41
Q
Which of the following types of history focuses mainly on the chief complaint?
  Detailed history
  Comprehensive history
  Problem-focused history
  Expanded problem-focused history
A

Problem-focused history

42
Q

Who processes Medicare claims?
The federal government
State insurance companies
The Department of Health and Human Services
Insurance companies that contract with the federal government

A

The federal government

43
Q
What type of number is usually used to identify the physician who provided each service on an insurance claim form?
  NPI number
  UPIN number
  Social Security number
  State medical license number
A

NPI number

44
Q

For which of the following must the patient pay a regular monthly premium?
Medicare Part A
Medicare Part B
Neither A nor B—the cost is the same.
Neither A nor B—there is no cost for either plan.

A

Medicare Part B

45
Q

What classification system forms the basis for payments for claims under Medicare Part A?
Title XIX (Title 19) fees
Diagnostic-related groups (DRGs)
Usual, customary, and reasonable charges (UCR)
A resource-based relative value system (RBRVS)

A

Usual, customary, and reasonable charges (UCR)

46
Q
What type of insurance covers long-term nursing home costs for eligible patients?
  Medicaid
  Medicare
  CHIP plans
  None of the above
A

Medicare

47
Q

If a patient with Medicare is admitted to a hospital for three days, what portion of the hospital costs must the patient pay?
Nothing
A deductible of $135.00
The cost of the first day of hospitalization
20% of the amount charged by the hospital

A

Nothing

48
Q

With which of the following things having to do with each insurance plan accepted by the medical office need the medical assistant not be familiar?
The procedure to request a referral to a specialist
The specific procedures covered by each patient’s insurance
The laboratories where patients may have laboratory tests performed
The medical facilities where patients may have procedures or diagnostic tests done

A

The specific procedures covered by each patient’s insurance

49
Q
A doctor who participates in Medicare performs a service for which he or she ordinarily charges $350. How much should the physician charge Medicare?
  $350
  $280
  $250
  $0
A

$250

50
Q
In what type of HMO model are the physicians employed by a managed care organization that provides services in its own offices?
  Staff model HMO
  Network model HMO
  Group practice model HMO
  Independent practice association
A

Group practice model HMO

51
Q

Mary and Tom Weatherly are both covered by a family health insurance plan. Whose plan is the primary plan for their children?
Whoever earns the highest annual income
Whoever’s birthday comes first in the year
Whoever has worked the longest
Whoever’s birthday falls the closest to the child’s

A

Whoever’s birthday comes first in the year

52
Q
What insurance plan provides for care for patients who are suffering from end-stage kidney disease?
  Medicare
  Medicaid
  TRICARE
  CHAMPUS
A

Medicare

53
Q

If a patient has managed care insurance, who is the usual gatekeeper to authorize consultations with specialists?
The referral coordinator
The nurse practitioner
The primary care provider
An employee at the managed care insurance company

A

The primary care provider

54
Q
In which of the following types of insurance does the subscriber belong to both an HMO and an insurance plan?
  Point of Service plan (POS)
  Preferred Provider Organization (PPO)
  Exclusive Provider Organization (EPO)
  Independent Practice Association (IPA)
A

Point of Service plan (POS)

55
Q
Which federal insurance plan provides for services for the elderly and disabled?
  Medicare
  Medicaid
  TRICARE
  CHAMPVA
A

Medicare

56
Q
Tom Bloom is a disabled serviceman whose disability is caused by service-related injuries. What insurance plan covers his wife and children?
  Medicare
  Medicaid
  TRICARE
  CHAMPVA
A

CHAMPVA

57
Q

Historically, how did health insurance become linked with an individual’s employment?
One of the first insurance plans was arranged by a group of Dallas schoolteachers.
As an employee benefit, health insurance can increase functional income without affecting taxable income.
The insurance industry wanted to expand from accident insurance to more comprehensive health insurance.
The industrial revolution increased the likelihood of on-the-job injury, resulting in higher health costs for workers.

A

One of the first insurance plans was arranged by a group of Dallas schoolteachers.

58
Q
What interval(s) is/are commonly used in a manual appointment book or computer schedule?
  5 minutes
  10 minutes
  30 minutes
  45 minutes
  All of the above
A

10 minutes

59
Q

When is double-booking often used?
When the physician uses two examination rooms
When a patient with an acute injury or illness must be fitted into the schedule
When there is more than one physician scheduled to be in the office
When the physician is running behind schedule

A

When a patient with an acute injury or illness must be fitted into the schedule

60
Q

Why is it important to document missed appointments in the patient’s medical record?
It shows that the patient had an appointment and didn’t keep it.
It is a potential defense against a claim that the physician was not available.
It provides grounds to terminate a relationship with the patient.
If provides written documentation that the patient does not follow medical advice.
All of the above are correct.

A

all of the above

61
Q

Why must proper procedures be adhered to in scheduling patients for consultations with specialists?
Specialists will only accept patients who are referred by another physician.
Managed care insurance often requires written referral forms, or it will not pay.
The physician must demonstrate that the patient needs the service.
The specialist needs to have a complete history on the patient before seeing him.

A

Managed care insurance often requires written referral forms, or it will not pay.

62
Q

What information must be obtained from a new patient?
The patient’s work schedule
The patient’s past medical history
Whether the patient smokes cigarettes
The type of medical insurance and coverage

A

The type of medical insurance and coverage

63
Q
Who is responsible for giving the patient written instructions before surgery?
  The surgeon’s office
  The primary care physician’s office
  The hospital or day surgery center
  Written instructions are not necessary
A

The surgeon’s office

64
Q

When scheduling surgery for a patient, what information should be provided in addition to the type of surgery, name of the surgery, and name of the surgeon and any assistant surgeon?
The insurance prior authorization number
The exact date that the surgeon wants to perform the surgery
The name and telephone number of the patient’s next of kin
Whether the patient has completed a living will or health care proxy
All of the above

A

all of the above

65
Q

Which of the following variables will affect the appointment matrix the most?
The availability of facilities and equipment
The season of the year
The type of scheduling system used by the office
The location of examination rooms within the office

A

The availability of facilities and equipment

66
Q

What is the goal of stream scheduling?
To schedule the same amount of time for each appointment
To be sure that there is always a patient waiting to see the physician
To give the physician time to respond to telephone messages between patients
To schedule patients so that there is a steady flow of patients moving through the office

A

To schedule patients so that there is a steady flow of patients moving through the office

67
Q

When the patient is going to be admitted to the hospital from home, what should the medical assistant do?
Make sure there is preauthorization for the admission.
Arrange transportation for the patient.
Schedule the physician to be at the hospital when the patient is admitted.
Instruct the patient not to eat or drink after midnight the night before the admission.
All of the above are correct.

A

all of the above

68
Q

What is important when changing the appointment date and time for a patient?
Delete or erase the original appointment completely.
Record that the appointment was changed in the patient’s medical record.
Always draw a line through the original appointment if a manual appointment book is used.
Give the patient an appointment within 2 days of the original appointment, double-booking if necessary.

A

Delete or erase the original appointment completely.