Human Resources Flashcards
Human Resources (HR)
All the activites and decisions that are intended to improve the effectiveness of the employees and the enterprise as a whole
HR Activities (9)
- Manpowere planning
- Recruitment
- Selection
- Placement
- Induction
- Training
- Evaluation
- Remuneration
- Retrenchment
Purpose of manpower planning
To determine how many, what skills and when
Manpower planning
- Work-load analysis: Determine how many people are required
- Job analysis: Job description and job specification
- Manning table
Recruiting
Finding potential employees
Types of internal recruiting (3)
- Job posting
- Skills inventory
- Recommendations of outsiders
Types of external recruiting (5)
- Advertising in newspapers
- Educational institutions
- Employment agencies
- Casual applications
- Internet recruitment
Selection Process (9)
- Recieve application forms or CV’s
- Initial screening
- CV evaluation short list
- Background checks
- Interviews
- Tests and exams
- Medical examination
- Letter of appointment
Job evaluation
The process where the relative importance of a job in the business is investigated in order to create a job hierachy
Performance evaluation
The individual’s performance in a particular job is evaluated and then linked to their annual increase
Methods of remuneration (5)
- Salaries
- Commission
- Wages
- Overtime
- Profit-sharing
Examples of benefits (9)
- Housing allowance
- Company car
- Transport allowance
- Study allowance
- Meals
- 13th cheque
- Travel allowance
- Pension fund
- Medical aid
Purpose fo induction (2)
- Teach employee how the business does things
- Lets employee fit into existing work group
Aspects of induction (5)
- Relevent info
- Expectations
- Socialise
- Department in business
- Mentor
Aims of Skills Development Act (5)
- Workplace is place of learning
- Invest in education
- Quality of training program
- Improve employment opportunities
- Encourage employee involvement
Training improves (2)
- Knowledge, skill, productivity
- Behaviour and attitude
Training method (8)
- Identify problem
- Job analysis for required skills
- Job performance to be analysed
- Training needs determined
- Training objectives identified
- Training program
- Actual training
- Evaluate training results
Training methods (8)
- On-the-job training
- Off-the-job training
- Apprenticeship training
- Workshops
- Job rotation
- Self study
- Mentorship
- Intern
Performance appraisals functions (3)
- Give feedback to employees on performance
- Pick up areas of strength and weakness
- Discuss employment issues
Succession Planning (5)
- Identify critical positions
- Determine skills, knowledge, and competencies needed
- Identify succession management strategies
- Implement chosen succession plan
- Evaluate effectiveness of the plan
