Human Resources Flashcards

1
Q

What is the need for a Human Resources department?

A

Human capital needs, furniture staffing etc

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2
Q

What do you want to measure in Human resources?

A

Productivity

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3
Q

What are some other measurements?

A

Profits, products sold, goods and services, customer satisfaction, unit labor cost

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4
Q

Private sector = Public Sector =

A

profit,service

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5
Q

Name 4 ways to Improve Productivity

A

• organization restructuring • Redesigning work • Aligning HR activities making HR efforts consistent with productivity • Outsourcing analysis

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6
Q

Give an example of each of organization restructuring

A

Eliminating layers of managers, closing facilities and merging with other organizations

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7
Q

Give an example of each of Redesigning work

A

re-designing work 1. changing workloads and combing jobs. 2.Re-shaping jobs due to technology changes (page 41)

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8
Q

Give an example of each of Aligning HR activities making HR efforts consistent with productivity

A

Attracting and retasining employees. Training, Developing and evaluating employees. Compensating employees and other HR activities

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9
Q

Give an example of each of Outsourcing analysis

A

HR conducts cost benefit analyses to justify outsourcing

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10
Q

What is Organizational Culture?

A

Shared values and beliefs that give members organization meaning and provide them with rules for behavior

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11
Q

What is Management Function?

A

• Strategy and planning • Staffing • Talent managementXXX • Labor and employee relationships • Total reward • Equal employment opportunity

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12
Q

What is Human Resource Planning Process

A

• Review Organization (Strategic Plan) • Assess external and Internal workforce external condition and workforce KSA- • Peter Principle- • Compile HR Planning forecast • Develop HR staffing Plan and actions.

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13
Q

Assess external and Internal workforce external condition and workforce KSA. What is KSA?

A

Knowledge Skills Ability.

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14
Q

What is the Peter Principle?

A

The Peter Principle is a concept in management theory in which the selection of a candidate for a position is based on the candidate’s performance in his or her current role rather than on abilities relevant to the intended role

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15
Q

What is strategy?

A

A general framework that provides guidance for actions

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16
Q

What is Organizational Mission?

A

XXXX

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17
Q

What is Human Resource Planning?

A

Human Resource Planning Process • Review • Assess • Compile HR planning Process • Develop Staffing Plan

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18
Q

What does S.W.O.T. stand for?

A

S.trength W.eakness O.pportunities T.hreats

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19
Q

What does Forecasting Methods & Periods mean?

A

Using information from the past to better use services

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20
Q

What are three forecasting Planning periods for H.R.?

A

• Short Range -. • Intermediate- • Long-range

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21
Q

Short Range

A

6 months to a year

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22
Q

Intermediate

A

1 yr to 3 yr

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23
Q

Long-range

A

3 year

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24
Q

Disparate Treatment-

A

when a member of a group is treated different than others

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25
Q

Disparate Impact-

A

when members of a selected group are substantially underrepresented as a result of an employment decision that works to their disadvantage

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26
Q

Griggs v. Duke Power Co

A

The Supreme Court ruled that the company’s employment requirements did not pertain to applicants’ ability to perform the job, and so was discriminating against Black employees

27
Q

EEO Concepts

A
  1. Business necessity to job relatedness 2. BOQ- Bona-fide Occupational Qualification 3. Burden of proof 4. Non-Retaliatory practices
28
Q

Affirmative Action-

A

Affirmative action or positive discrimination[1] is the policy of favoring members of a disadvantaged group who are perceived to suffer from discrimination within a culture

29
Q

The Equal Pay Act of 1963 is a United States federal law did what?

A

amending the Fair Labor Standards Act, aimed at abolishing wage disparity based on sex

30
Q

Quid Pro Quo-

A

This for that

31
Q

Reasonable Accommodation

A

is an adjustment made in a system to accommodate or make fair the same system for an individual based on a proven need. Accommodations can be religious, academic, or employment related and are often mandated by law

32
Q

Essential Job Function-

A

are the fundamental, crucial job duties performed in a position

33
Q

Phased Retirement-

A

Where they reduce work level and Pay to force retirement

34
Q

The foundation of GPRA is based on the following three elements

A

• Agencies are required to develop five-year strategic plans • Agencies are required to prepare annual performance plans that establish the performance goals • Agencies must prepare annual performance reports

35
Q

What is the difference between GDP and GNP?

A

GDP is the market value of everything produced within a country; GNP is the value of what’s produced by a country’s residents, no matter where they live.

36
Q

Describe some ways that government obtains funds for operations. Identify the various taxes that government uses?

A

• Corporate Tax- • Luxury Tax- • Income Tax- • Property Tax-

37
Q

Corporate Tax

A

A tax that must be paid by a corporation based on the amount of profit generated

38
Q

Luxury Tax

A

A tax on products not considered essential, such as expensive cars

39
Q

Income Tax

A

Annual tax levied by the Federal government, most states, and some local governments, on an individual’s or corporation’s net profit.

40
Q

Property Tax

A

Local tax assessed on property owned, such as real estate or automobiles. Usually federal income tax-deductible

41
Q

Local governments get their revenues in an assortment of ways . Local governments get 24.6 % of their revenue from

A

from property taxes and other sources.

42
Q

Local governments get their revenues in an assortment of ways A little less than 30% is from

A

A little less than 30% is from charges, miscellaneous general revenue, and utility fees

43
Q

Local governments get their revenues in an assortment of ways. They also receive another__% from other governments

A

They also receive another 30% from other governments

44
Q

Local governments get their revenues in an assortment of ways what accounts for 7.9%?

A

Local government income and sales taxes account for 7.9%.

45
Q

The Three basic approaches to decision making according to chapter one are what?

A

Pure rationality, incrementalism and limited rationality

46
Q

Pure rationality is a process that does what?

A

makes decisions through a series of ordered logical steps

47
Q

The second approach is incrementalism which means decision making is what?

A

not purely rational but a combination of different interests and clashes of information

48
Q

The third approach is Limited Rationality. Limited Rationality is

A

A compromise between the other two approaches

49
Q

Discuss and define GPRA of 1993 and GPRMA 2010?

A

• Agencies are required to develop five-year strategic plans • Agencies are required to prepare annual performance plans that establish the performance goals • Agencies must prepare annual performance reports

50
Q

Involuntary Turnover

A

Employees are terminated for poor performance or workplace violations

51
Q

Voluntary Turnover

A

Employees leave by choice

52
Q

Functional Turnover

A

Lower performing or disruptive employees leave

53
Q

Dysfunctional Turnover

A

Key individuals and high performers leave at critical times

54
Q

Uncontrollable Turnover

A

Employees leave for reasons outside the control of the employer

55
Q

Controllable Turnover

A

Employees leave for reasons that could be influenced by the employer

56
Q

CHURN

A

Hiring new workers while laying off others

57
Q

What is the two factor theory?

A

states that job satisfaction and dissatisfaction are seperate phenoma. If one goes up the other one does not necessarily go down.

58
Q

Two-factor theory distinguishes between:

A

Motivators and Hygiene

59
Q

What is a motivator?

A

(e.g. challenging work, recognition, responsibility) that give positive satisfaction, arising from intrinsic conditions of the job itself, such as recognition, achievement, or personal growth,[4] and

60
Q

What is Hygiene

A

status, job security, salary, fringe benefits, work conditions) that do not give positive satisfaction, though dissatisfaction results from their absence

61
Q

Porter and Lawler’s expectancy factor states what?

A

Porter and Lawler’s model suggested that an individual’s view regarding the attractiveness and fairness of the rewards will affect motivation

62
Q

What is the equity theory?

A

The core of the equity theory is the principle of balance or equity. As per this motivation theory, an individual’s motivation level is correlated to his perception of equity, fairness and justice practiced by the management. Higher is individual’s perception of fairness, greater is the motivation level and vice versa

63
Q

Tennessee v. Garner

A

Tennessee v. Garner, 471 U.S. 1 (1985)[1], was a case in which the Supreme Court of the United States held that under the Fourth Amendment, when a law enforcement officer is pursuing a fleeing suspect, he or she may use deadly force to prevent escape only if the officer has probable cause to believe that the suspect poses a significant threat of death or serious physical injury to the officer or others

64
Q
A