Human Resources Flashcards
What is the need for a Human Resources department?
Human capital needs, furniture staffing etc
What do you want to measure in Human resources?
Productivity
What are some other measurements?
Profits, products sold, goods and services, customer satisfaction, unit labor cost
Private sector = Public Sector =
profit,service
Name 4 ways to Improve Productivity
• organization restructuring • Redesigning work • Aligning HR activities making HR efforts consistent with productivity • Outsourcing analysis
Give an example of each of organization restructuring
Eliminating layers of managers, closing facilities and merging with other organizations
Give an example of each of Redesigning work
re-designing work 1. changing workloads and combing jobs. 2.Re-shaping jobs due to technology changes (page 41)
Give an example of each of Aligning HR activities making HR efforts consistent with productivity
Attracting and retasining employees. Training, Developing and evaluating employees. Compensating employees and other HR activities
Give an example of each of Outsourcing analysis
HR conducts cost benefit analyses to justify outsourcing
What is Organizational Culture?
Shared values and beliefs that give members organization meaning and provide them with rules for behavior
What is Management Function?
• Strategy and planning • Staffing • Talent managementXXX • Labor and employee relationships • Total reward • Equal employment opportunity
What is Human Resource Planning Process
• Review Organization (Strategic Plan) • Assess external and Internal workforce external condition and workforce KSA- • Peter Principle- • Compile HR Planning forecast • Develop HR staffing Plan and actions.
Assess external and Internal workforce external condition and workforce KSA. What is KSA?
Knowledge Skills Ability.
What is the Peter Principle?
The Peter Principle is a concept in management theory in which the selection of a candidate for a position is based on the candidate’s performance in his or her current role rather than on abilities relevant to the intended role
What is strategy?
A general framework that provides guidance for actions
What is Organizational Mission?
XXXX
What is Human Resource Planning?
Human Resource Planning Process • Review • Assess • Compile HR planning Process • Develop Staffing Plan
What does S.W.O.T. stand for?
S.trength W.eakness O.pportunities T.hreats
What does Forecasting Methods & Periods mean?
Using information from the past to better use services
What are three forecasting Planning periods for H.R.?
• Short Range -. • Intermediate- • Long-range
Short Range
6 months to a year
Intermediate
1 yr to 3 yr
Long-range
3 year
Disparate Treatment-
when a member of a group is treated different than others
Disparate Impact-
when members of a selected group are substantially underrepresented as a result of an employment decision that works to their disadvantage
Griggs v. Duke Power Co
The Supreme Court ruled that the company’s employment requirements did not pertain to applicants’ ability to perform the job, and so was discriminating against Black employees
EEO Concepts
- Business necessity to job relatedness 2. BOQ- Bona-fide Occupational Qualification 3. Burden of proof 4. Non-Retaliatory practices
Affirmative Action-
Affirmative action or positive discrimination[1] is the policy of favoring members of a disadvantaged group who are perceived to suffer from discrimination within a culture
The Equal Pay Act of 1963 is a United States federal law did what?
amending the Fair Labor Standards Act, aimed at abolishing wage disparity based on sex
Quid Pro Quo-
This for that
Reasonable Accommodation
is an adjustment made in a system to accommodate or make fair the same system for an individual based on a proven need. Accommodations can be religious, academic, or employment related and are often mandated by law
Essential Job Function-
are the fundamental, crucial job duties performed in a position
Phased Retirement-
Where they reduce work level and Pay to force retirement
The foundation of GPRA is based on the following three elements
• Agencies are required to develop five-year strategic plans • Agencies are required to prepare annual performance plans that establish the performance goals • Agencies must prepare annual performance reports
What is the difference between GDP and GNP?
GDP is the market value of everything produced within a country; GNP is the value of what’s produced by a country’s residents, no matter where they live.
Describe some ways that government obtains funds for operations. Identify the various taxes that government uses?
• Corporate Tax- • Luxury Tax- • Income Tax- • Property Tax-
Corporate Tax
A tax that must be paid by a corporation based on the amount of profit generated
Luxury Tax
A tax on products not considered essential, such as expensive cars
Income Tax
Annual tax levied by the Federal government, most states, and some local governments, on an individual’s or corporation’s net profit.
Property Tax
Local tax assessed on property owned, such as real estate or automobiles. Usually federal income tax-deductible
Local governments get their revenues in an assortment of ways . Local governments get 24.6 % of their revenue from
from property taxes and other sources.
Local governments get their revenues in an assortment of ways A little less than 30% is from
A little less than 30% is from charges, miscellaneous general revenue, and utility fees
Local governments get their revenues in an assortment of ways. They also receive another__% from other governments
They also receive another 30% from other governments
Local governments get their revenues in an assortment of ways what accounts for 7.9%?
Local government income and sales taxes account for 7.9%.
The Three basic approaches to decision making according to chapter one are what?
Pure rationality, incrementalism and limited rationality
Pure rationality is a process that does what?
makes decisions through a series of ordered logical steps
The second approach is incrementalism which means decision making is what?
not purely rational but a combination of different interests and clashes of information
The third approach is Limited Rationality. Limited Rationality is
A compromise between the other two approaches
Discuss and define GPRA of 1993 and GPRMA 2010?
• Agencies are required to develop five-year strategic plans • Agencies are required to prepare annual performance plans that establish the performance goals • Agencies must prepare annual performance reports
Involuntary Turnover
Employees are terminated for poor performance or workplace violations
Voluntary Turnover
Employees leave by choice
Functional Turnover
Lower performing or disruptive employees leave
Dysfunctional Turnover
Key individuals and high performers leave at critical times
Uncontrollable Turnover
Employees leave for reasons outside the control of the employer
Controllable Turnover
Employees leave for reasons that could be influenced by the employer
CHURN
Hiring new workers while laying off others
What is the two factor theory?
states that job satisfaction and dissatisfaction are seperate phenoma. If one goes up the other one does not necessarily go down.
Two-factor theory distinguishes between:
Motivators and Hygiene
What is a motivator?
(e.g. challenging work, recognition, responsibility) that give positive satisfaction, arising from intrinsic conditions of the job itself, such as recognition, achievement, or personal growth,[4] and
What is Hygiene
status, job security, salary, fringe benefits, work conditions) that do not give positive satisfaction, though dissatisfaction results from their absence
Porter and Lawler’s expectancy factor states what?
Porter and Lawler’s model suggested that an individual’s view regarding the attractiveness and fairness of the rewards will affect motivation
What is the equity theory?
The core of the equity theory is the principle of balance or equity. As per this motivation theory, an individual’s motivation level is correlated to his perception of equity, fairness and justice practiced by the management. Higher is individual’s perception of fairness, greater is the motivation level and vice versa
Tennessee v. Garner
Tennessee v. Garner, 471 U.S. 1 (1985)[1], was a case in which the Supreme Court of the United States held that under the Fourth Amendment, when a law enforcement officer is pursuing a fleeing suspect, he or she may use deadly force to prevent escape only if the officer has probable cause to believe that the suspect poses a significant threat of death or serious physical injury to the officer or others
