Human Resource Management And Workforce Flashcards

1
Q

The importance of communication media

A

To access civil engagement and consumer behaviour,

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2
Q

The usefulness of communication models

A

help identify and understand the components and relationship of the communication process being studied

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3
Q

What is a letter of application

A

An additional letter sent with your resume about your additional skills and characteristics that might make you be looked on more favourable.

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4
Q

The importance of measurement workforce performance

A

helps calibrate those goals by providing insight into where someone is doing well and could be stretched and areas that are not a strength yet

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5
Q

Meaning of dismissal

A

The act of ordering or accepting to leave a business based of behaviour

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6
Q

The procedure for dismissal

A
  1. Investigate the issues.
  2. Inform the employee of the issues in writing.
  3. Conduct a disciplinary hearing or meeting with the employee.
  4. Inform the employee of the decision in writing.
  5. Give the employee a right of appeal
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7
Q

How could a business evaluate employee contribution

A

Target setting, performance overviews, overall quality and execution of their work

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8
Q

Calculate holiday entitlement

A

Take the daily number of hours for a full-time employee eg. 8 hours, then multiply by the total number of holiday days in a year, including the bank holidays

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9
Q

Calculate performance related pay

A

Linking salary by overall increase in pay to increase in employee performance

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10
Q

What is an employee tribunal

A

The legal body that hear many kinds of disputes between employees and employers to come to a decision based on the claim addressed

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11
Q

The importance of marketing models

A

to help marketers define their marketing strategy, decide which part of the market they’re going to target, predict the impact certain actions have on consumers and generate revenue projections

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12
Q

What is an extension strategy

A

To increase the maturity stage of the product lifestyle to continue to make it profitable

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13
Q

Name some extension strategies

A

Rebranding, discounting ,entering new markets,

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