Human resource management

Question 1

Human resource management

Answer 1

the strategic approach to the effective management of an organization’s workers so that they help the business gain a competitive advantage

Question 2

Recruitment

Answer 2

the process of identifying the need for a few employees, defining the job to be filled and the type of person needed to fill it and attracting suitable candidates for the job

Question 3

Selection

Answer 3

involves the series of steps by which the candidates are interviewed, tested and screened for choosing the most suitable person for vacant post

Question 4

Job description

Answer 4

a detailed list of the key points about the job to be filled, stating all its key tasks and responsibilities

Question 5

Person specification

Answer 5

a detailed list of the qualities, skills and qualifications that a successful applicant will need to have

Question 6

Employment contract

Answer 6

a legal document that sets out the terms and conditions governing a worker’s job

Question 7

Labour turnover

Answer 7

measures the rate at which employees are leaving an organization. It is measured by (number of leaving in 1 year/average number of people employed) x 100

Question 8

Training

Answer 8

work related education to increase workforce skills and efficiency

Question 9

Induction training

Answer 9

introductory training programme to familiarize new recruits with the systems used in the business and the layout of the business site

Question 10

On the job training

Answer 10

instruction at the place of work on how a job should be carried out

Question 11

Off the job training

Answer 11

all training undertaken away from the business

Question 12

Employee appraisal

Answer 12

the process of assessing the effectiveness of an employee judged against pre-set objectives

Question 13

Dismissal

Answer 13

being dismissed or sacked from a job due to incompetence or breach of discipline

Question 14

Unfair dismissal

Answer 14

ending a worker’s employment contract for a reason that the law regards as being unfair

Question 15

Redundancy

Answer 15

when a job is no longer required, the employee doing this job becomes unnecessary through no fault of their own

Question 16

Work life balance

Answer 16

a situation in which employees are able o give the right amount of time and effort to work and to their personal life outside work

Question 17

Equality policy

Answer 17

practices and processes aimed at achieving a fair organization where everyone is treated in the same way and has the opportunity to fulfill their potential

Question 18

Diversity policy

Answer 18

practices and processes aimed at creating a mixed workforce and placing positive value on diversity in the workplace