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CEAL Test > Human Resource Management > Flashcards

Human Resource Management Flashcards

1
Q

Achievement Test

A

A selection tool used to measure current knowledge or skills.

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2
Q

Adverse Impact

A

(also known as the ‘‘Four-fifths Rule’’): under the Civil Rights Act of 1964 and its amendments, adverse impact occurs whenever the selection rate for any protected group (racial, ethnic or sexual group) is less than 80% of the rate of selection for the non-protected group.

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3
Q

Affirmative Action

A

review of hiring practices by the federal government for facility conformity to the 1964 Civil Rights Act and its amendments.

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4
Q

Americans with Disabilities Act

A

requires a business to make a reasonable accommodation for a person who has a qualified disability, unless the accommodation would place an undue hardship on the employer.

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5
Q

Age Discrimination in Employment Act of 1987 (ADEA)

A

protects all persons over the age of 40 against job discrimination.

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6
Q

Apprenticeship

A

An on-the-job training technique used in the skilled trades to allow an inexperienced employee to learn the craft from a skilled worker.

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7
Q

Aptitude Test

A

A selection tool used to measure the applicant’s capacity to learn new skills.

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8
Q

Behaviorally Anchored Rating Scale (BARS)

A

A performance appraisal system that uses scales anchored by descriptions of critical incidents to measure behaviors of employees on the job.

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9
Q

Bona Fide Occupational Qualification (BFOQ)

A

A legal exception to discrimination whereby the employer may specify hiring based on gender, age, religion, sex, or national origin.

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10
Q

Broadbanding

A

A compensation system that collapses several salary grades into a few broader categories.

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11
Q

Cognitive ability test

A

A selection test used to measure mental skills.

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12
Q

Comparable worht

A

The equality of jobs per- formed by women and men in terms of the value or worth to the company (though the jobs are different).

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13
Q

E-commerce

A

Conducting business over the Internet.

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14
Q

Elder care

A

Care provided to elderly family members of an employee.

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15
Q

Employee assistance program (EAPs)

A

Services provided to employees to counsel and advise for problems interfering with work performance.

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16
Q

Employee involvement groups

A

Groups of employees who meet to resolve specific problems in the organization.

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17
Q

Employee leasing

A

Hiring employees back through leasing companies to perform their original function.

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18
Q

Employment-at-will

A

The right of an employer and an employee to terminate the employment relationship without reason.

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19
Q

Empowerment

A

Delegating power throughout the organization to encourage employees to make decisions concerning their own work.

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20
Q

Equal Employment Opprotunity

A

The treatment of employees in a fair and impartial way in all aspects of employment.

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21
Q

Equity theory

A

A social comparison motivation theory in which people compare the ratio of their inputs to outputs to the ratio of another person’s inputs to outputs.

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22
Q

Ergonomics

A

The study of the design of equipment in the workplace. Equipment is fit to people to reduce the possibility of injuries.

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23
Q

Ethics

A

Individual beliefs concerning right and wrong.

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24
Q

Eustress

A

Positive stress that propels people to higher levels of performance.

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25
Q

Expatriate managers

A

Managers in multinational corporations sent on international assignments from their home country.

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26
Q

Hierarchy of needs

A

Motivation theory developed by Abraham Maslow to explain the needs that drive people’s behavior

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27
Q

Hostile environment

A

Harassment that results from the creation of an offensive work environment.

28
Q

Interpersonal skills.

A

Human relations skills

29
Q

Human resource management

A

The set of activities focused on the effective management and development of the organization’s work force.

30
Q

Human resource planning (HRP)

A

The process of identifying the future staffing needs of the organization.

31
Q

Human resources

A

The people of the organization.

32
Q

Human Resource Information System (HRIS)

A

A computer system designed to aid in the administration and decision-making process of human resource management.

33
Q

Integrity Tests

A

Paper and pencil tests to measure honesty in the selection process

34
Q

Job Analysis

A

The process of systematically gathering information concerning the tasks and responsibilities of a job.

35
Q

Job characteristics model

A

An approach to job design that results in increased performance levels and greater worker motivation.

36
Q

Job description

A

A document that itemizes the tasks and responsibilities of a job.

37
Q

Job design

A

A method of structuring jobs to improve worker satisfaction and organizational performance.

38
Q

Job enlargement

A

A job design technique that expands a job by adding tasks that are on the same responsibility level.

39
Q

Job enrichment

A

A job design technique that adds tasks on a higher responsibility level to increase job satisfaction.

40
Q

On-the-job training

A

Training provided in a hands-on approach.

41
Q

Orientation

A

The socialization process that is used to acquaint employees with the organization.

42
Q

Outplacement

A

Services offered to help employees who have been terminated find new employment.

43
Q

Outsourcing

A

Contracting with outside firms to perform nonessential functions for the organization.

44
Q

Part-time employees

A

Those employees who work fewer than forty hours a week.

45
Q

Pay equity

A

The perception of employees that their compensation is equal to the worth of their work

46
Q

Pay secrecy

A

The extent to which an organization keeps individual pay rates a secret.

47
Q

Peer appraisal

A

Performance appraisals performed by coworkers.

48
Q

Performance appraisal

A

The formal evaluation of an employee’s work on the job.

49
Q

Point system

A

A quantitative job evaluation system that uses specific elements of jobs to rate their worth to the organization.

50
Q

Pprogressive discipline

A

The method of discipline that uses a system of progressively more serious punishments for violations.

51
Q

Protected classes

A

Women, people with disabilities, minority races, and older people in the work force.

52
Q

Punishment

A

Unpleasant consequences resulting from specific behaviors.

53
Q

Quid pro quo harassment

A

Harassment that occurs with an exchange of sexual favors for employment decisions.

54
Q

Realistic job preview (RJP)

A

A realistic portrayal of a job that includes both its negative and positive aspects.

55
Q

Stress

A

The emotional and physical wear and tear of life.

56
Q

Structured interview

A

An interview conducted with job applicants using prepared questions.

57
Q

Succession planning

A

The process of identifying and tracking potential management candidates.

58
Q

Telecommuting

A

The use of computer technology to work from home or satellite offices via electronic links to the office.

59
Q

Temporary employees

A

Workers who are employed for specific periods and who are not permanent employees of the firm..

60
Q

Title VII of the Civil Rights Act

A

Federal legislation that prohibits discrimination in all employment decisions based on race, religion, color, sex, or national origin.

61
Q

Transfer of training

A

The application of training material to job performance.

62
Q

Trend analysis

A

A quantitative forecasting technique used to identify the demand for labor.

63
Q

Unemployment insurance

A

A required benefit that provides income to employees who are out of work.

64
Q

Simulation training that mirrors actual job conditions.

A

Vestibule training

65
Q

A team that works together from different geographic locations using electronic links.

A

Virtual team

66
Q

Organizational programs that emphasize keeping workers healthy.

A

Wellness program

67
Q

A calculation of the percentage of job candidates from a specific recruitment source who make it to the next stage of the selection process.

A

Yield ratio

CEAL Test (14 decks)

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