Human Resorces

Question 1

Are are some strategies of flexible working

Answer 1

Multi-skilling
Part-time
Job sharing
Home working
Temporary working

Question 2

What is job-sharing
Advantages
Disadvantages

Answer 2

Splitting an existing job, to enable 2 people to share it
Advantages- a business can gain ideas from 2 people
Meets employees request, keeping them happy and well motivated
Disadvantages- opportunity for disagreement and on flic between the 2 employees sharing the job
Costly as you will have to train another employee

Question 3

What is multi-skilling
Advantages

Answer 3

Involves a sines training their workforce to beg able to work effectively across a wide range of tasks
Advantages- more motivation and employees wont be getting bored

Question 4

Whats a zero-hour contract

Answer 4

Employee has to be available for work but isn’t always guaranteed work

Question 5

Advantages and disadvantages of zero-hour contract

Answer 5

Advantages- provides flexibility as employee doesn’t have to be in work everyday
Disadvantages- no guarantee of working hours, therefore wages will vary each month

Question 6

What is hot-desking

Answer 6

Employee doesn’t have a fixed workspace within the office

Question 7

Advantages and disadvantages of hot-desking

Answer 7

Advantages- cuts down on office space
Disadvantages- breakdown of workplace relationships as people can feel disconnected from the organisation

Question 8

What is home working

Answer 8

Employees working in their home environment

Question 9

Advantages for employees/employers for home working

Answer 9

Employees-greater flexibility
The stress to travel to work will be reduced
Employers- can reduce costs due to less equipment needed
Staff might be more motivated hike working from home

Question 10

Disadvantages for employees/employers by working from home

Answer 10

Employees- May miss out on social interaction
Will miss out on experience from learning from others
Employers- may e harder to control the workforce
Communication issues may occur due to doing it online

Question 11

What is workforce planning

Answer 11

Ensuring there will be the correct number of workers, with the correct skills and them doing the right jobs at the right time and place

Question 12

How does work force planning help the business

Answer 12

Decides how many employees will be needed
Delivers improved services to customers
Ensuring appropriate training is provided

Question 13

What are he mai factors that influence workforce planning

Answer 13

Business objectives- such as increasing output
Labour market changes- such as recruitment and retention of staff
Technological change- manual tasks can be now done via technology therefore reducing the demand for certain types of labour

Question 14

Steps involves in the recruitment process

Answer 14

Job analysis
Job description
Person specification
Advertise
Application forms
Receive applications
Interview
Selection

Question 15

What are the 4 different types of training, and define them

Answer 15

On-the-job = new employees work along side an experienced employee and Lear the job along side them
Job rotation = employees work for a short period of time in different departments
Coaching = senior employee watches the new employee, and offer advise
Mentoring = the new employee works on their own but is paired with a senior employee in case they need any assistance

Question 16

Advantages of on-the-job-training

Answer 16

Cheap
Quick to organise
Effective
Contribute to production

Question 17

Disadvantages to on-the-job-training

Answer 17

Might not provide in depth training
Not motivational
Skilled employees (who are involved during the training) are taken off the job

Question 18

Whats the benefits of a well trained workforce

Answer 18

Efficiency of employees
Training motivates employees
Employees are equip to work independently

Question 19

Whats the Labour productivity equation

Answer 19

Output (per period)/ number of employees (per period)

Question 20

What is the formula for absenteeism rates

Answer 20

Number of staff absent/ total number of staff x 100

Question 21

Formula for labour turnover

Answer 21

Staff leaving per year/ avaerage number of staff x 100

Question 22

What 360 degrees appraisal

Answer 22

Appraised staff member receiving feedback from people who’s views are considered helpful and relevant.

Question 23

Ways to improve labour productivity

Answer 23

Increasing motivation for employees (adding a reward system)
Change the structure of the business (delayering)

Question 24

Reasons for labour turnover

Answer 24

Low wages
Difficultly getting to work
Bad working conditions

Question 25

Advantages/ disadvantages to a high labour turnover

Answer 25

Advantages
Opens the opportunity to employ new talented staff
More/new ideas
Disadvantages
Cost of recruitment
Cost of training
Length of time it takes to employ a new member

Question 26

What is appraisal and what are some advantages

Answer 26

A process of assessing the effectiveness and performance of the employee
Motivation for employees
Identify training needs
Potential promotion for employees may be identified