Human Factors/Ergonomics

Question 1

Highly practiced behaviours that occur with little or no conscious thought are called:

Answer 1

Skill-based errors

Question 2

Missing a step when attempting to land a plane would be an example of a(n):

Answer 2

Skill-based error

Question 3

Conscious thought errors are called:

Answer 3

Decision-based errors

Question 4

Intentional rule-breaking is called a(n):

Answer 4

Violation

Question 5

A doctor administers a drug to a patient even though he has been warned against it. This results in the worsening of the patient’s condition. This is an example of what type of human error?

Answer 5

Violation

Question 6

Human factors is _____ to te ao Māori, related to ________ psychology and interchangeable with _______:

Answer 6

similar; organisational; ergonomics

Question 7

Shappell et al. (2007) found that causal factors for accidents attributed more to _____ and _____ and LESS to ________ factors:

Answer 7

aircrew; environment; organisational

Question 8

Human factors and organisational psychology are interchangeable terms, but HF and ergonomics are not. True or false?

Answer 8

False - HF and ergonomics are interchangeable, but not organisational psychology

Question 9

HFACS is a good tool for assessing human-related errors in accidents. True or false?

Answer 9

True (Shappell et al. 2007)

Question 10

What is the main criticism of the Swiss cheese model?

Answer 10

It is overly simplistic

Question 11

The Human Error Template (HET) is tedious and time-consuming, but _____ and ______:

Answer 11

Valid; reliable