Human Factors Flashcards
0
Q
What are the two different kinds of conscious performance?
A
Rule based
Knowledge based
1
Q
What are the different error types?
A
Active (front line operators, very common)
Latent (made by supervisors/designers etc, delayed effect)
2
Q
What is ruled based performance?
A
Slower/Sequential
Stored as if…then action rules
3
Q
What is knowledge based performance?
A
Not familiar with situation
Use resources available to solve problem
Trial and error
4
Q
What is the SHELL model?
A
Software Hardware Environment Liveware Liveware