Human Factors Flashcards

1
Q

What does the human factors approach help us understand?

A

Why things did not work and find solutions

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2
Q

What is a slip?

A

When a person does something but not what they meant to do

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3
Q

What is an example of a slip?

A

Giving the right drug, in the wrong dose or giving the wrong drug in the right route.

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4
Q

Define the meaning of lapse.

A

When a person forgets something.

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5
Q

What is an example of a lapse?

A

Forgetting to restock equipment

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6
Q

Define the term mistake.

A

When a person does what they meant to do but should have done something else.

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7
Q

What is an example of mistake?

A

Defibrilates asystolie, following the wrong procedure.

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8
Q

What are the three components that reduce and mimics the risk and human factors?

A

The task, the individual, the organisation

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9
Q

What do the organisations do to reduce human factors?

A

Introduce guidelines, polices and procedures and updating them.

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10
Q

What are some risk factors for human error?

A

Too much going on, limited resources, not efficient knowledge and time constraints.

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11
Q

What are some solutions to the risk factors?

A

Teamwork, human factors training, changing the culture, perception and cognition.

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12
Q

What does perception and cognition involve? —-3

A

Avoiding problems,
identify and treat incidents,
manage emergencies.

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13
Q

Why is it important to have coping resources?

A

Helps to stop the errors from happening which means that less accidents occur and the team can still recover from the situation.

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14
Q

What is important in safety?

A

Situation awareness

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15
Q

What does unintended actions cause?

A

Errors, and unintended consequences

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16
Q

What do intended actions and mistakes cause?

A

Violation, intended consequences.

17
Q

What does intended actions mean?

A

When the person decided to act without complying with a known rule or procedure.

18
Q

Name a assestiveness technique in human factors when things go wrong

A

PACE
Probe - promt (did you know?)
Alert - offer alternative… can we
Challenge - make challenge (im concerned … we need to)
Emergency - warning - STOP