HRM midterm Flashcards

1
Q

types of human capital

A
  • training
  • experience
  • judgment
  • intelligence
  • relationships
  • insight
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2
Q

the behavior of human capital

A
  • motivation
  • effort
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3
Q

organizational performance

A
  • quality
  • profitability
  • customer satisfication
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4
Q

analysis & design of work

A

work analysis; job design; job description

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5
Q

recruitment & selection

A

recruiting; job posting; interviewing; testing coordinating use of temporary labor

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6
Q

training & development

A

orientation; skills training; career development programs

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7
Q

compensation & benefits

A

wage and salary administration; incentive pay; insurance; vacation leave administration; retirement plans; profit sharing; health & wellness; stock plans

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8
Q

employee relations

A

attitude surveys; labor relations; employee handbooks; company publication; labor law compliance; relocation and outplacement service

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9
Q

personnel policies

A

policy creation; policy communication

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10
Q

employee data & information systems

A

record-keeping; HR info system; workforce analysis

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11
Q

compliance with laws

A

policies to ensure lawful behavior; reporting; posting info; safety inspections; accessibility accommodations

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12
Q

support for strategy

A

human resource planning and forecasting; talent management; change management

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13
Q

performance management

A

performance measures; preparation and administration of performance appraisal; feedback and coaching discipline

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14
Q
A
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