HRM 481 Exam #2 Part 1 Flashcards

Memorize all study terms!

1
Q

How have 21st century analytics changed the staffing models?

A

Efficiency v. Time, Cost and Business v. Risk Avoidance, looking at candidate relationships

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are some questions to ask if you were strategic with talentship and using a new headcount review?

A
  1. What do employees do that make the biggest difference in business?
  2. How does their activity blend with others in the company?
  3. How do these activities affect business? What/How do you involve frontline managers and supervisors?
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

If a department hires one hundred people at an average of 50k/year, you could come up with a charge back of 10%, or ____ per hire.

A

$5,000 per hire

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

_____ are cost per hire, annual salary, and cost per source.

A

Cost metrics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

How do you measure the quality of a new hire?

A

6-month review, productivity, organization expectations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What are some talent orientated staffing questions?

A
  1. What individuals are you targeting?
  2. What is the recruitment message?
  3. Where are you sending that message?
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

____, ____, and ____ are key in matching what the department needs with the candidates provided.

A

Quality, performance, and retention

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

When filling the CEO position externally, there is a ____% chance the CEO will leave within 18 months.

A

50%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

____ and ____ matter to business managers when it comes to the staffing process.

A

Quality and Speed - “the best candidates in a hurry!”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

____ is the percentage of salary cost of a new hire on average in the first year.

A

8% - 12%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are the ideal measurements of a strategic performance appraisal?

A

Measuring actual performance against results - Did that person help the company and themselves meet the goals? Are they progressing with their skills and knowledge?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

How could you measure a recruiter’s effectiveness in staffing?

A

Retention, time to fill, yield from your sources

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

____ is a new term which is building organization effectiveness by improving decisions that affect or depend on human capital, where they make the biggest strategic difference, and wherever they are made.

A

Talentship

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Social media is very effective with recruiting in what areas?

A

Non Management, executive, management, entry-level - all positions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Leaders are in short supply, HR can allocate where? There is the greatest impact or the term ____.

A

Lateral/Deploy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

The ____ needs to be in agreement with the attributes of the candidate, hiring process, and be involved in the steps of recruitment.

A

Hiring manager

17
Q

Objectives of recruitment are ____.

A
  1. filling open positions
  2. time to fill
  3. cost per hire
  4. retention rate
18
Q

What are employee value expectations?

A
  1. Development
  2. Compensation
  3. Benefits
  4. Work Content
19
Q

Metrics that are important in the sourcing and staffing process.

A
  1. Quality
  2. Time to Fill
  3. Speed
  4. Accuracy
20
Q

Any behavior, skill, knowledge or
other type of stated expectation that is
crucial to the success of each
employee and to the success of the
entire organization.

A

Competency Assessment

21
Q

Valuable information can be
gained from new employees
concerning: _________,
____________ and
_______________.

A
  1. Candidate experience
  2. Communication
  3. Treatment
22
Q

What is important in order to have a good candidate experience?

A
  1. Communication
  2. Company values
  3. Transparency
  4. Goals
  5. Site visits
  6. Realistic expectations
23
Q

____________from universities make great recruiters at college career fairs.

A

Alumni

24
Q

_________and________ are affecting business and recruitment.

A
  1. Technology
  2. Demographic shifts
25
Q

Companies can increase employee
________________by providing mentors,
designing work in teams, fostering team
cohesiveness, encouraging employee referrals,
and providing clear socialization and
communication about the company’s values and
culture, as well as financial incentives based on
tenure or unique incentives that may not be
common elsewhere.

A

Engagement