HRM 360 Exam #1 Flashcards

1
Q

Works closely with the hiring manager, specific units and upper management to determine and forecast HR needs and communicate new laws and training.

A

HR Business Partner

HR Terms

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2
Q

The firm’s corporate image or culture created to attract and retain the type of employees the firm is seeking.

A

Employer Branding

HR Terms

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3
Q

Systematic tool for gathering, storing, maintaining, retrieving, and revising HR data.

A

HRIS System

HR Terms

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4
Q

The design of formal systems in an organization to ensure the effective and efficient use of human talent to accomplish the organization’s goals.

A

HR Management

HR Terms

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5
Q

An individual who normally acted in an advisory or staff, working with other managers to help them deal with human resource matters.

A

HR Manager

HR Terms

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6
Q

This was enacted on July 21, 2010, includes 3 sections that add whistle-blower protections, and it also amended the Sarbanes-Oxley Act (SOX) and False Claims Act to expand their whistle-blower protections.

A

Dodd-Frank Act

Ethics

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7
Q

A system of moral principles and values that establish appropriate conduct.

A

Ethics

Ethics

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8
Q

Ensuring that factors are in place to provide for and encourage the continued development of a diverse workforce by melding these actual and perceived differences among workers to achieve maximum productivity.

A

Diversity

Ethics

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9
Q

Follow directions from the boss (49%).
Meet overly aggressive objectives (48%).
Help the organization survive (40%).

A

Ethical Dilemmas

Ethics

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10
Q

The implied, enforced, or felt obligation of managers, acting in their official capacity, to serve of protect the interestes of groups other than themselves.

A

Corporate Social Responsibility

Ethics

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11
Q

Spells out the necessary qualifications to perform the job.

A

Job Specification

Recruiting

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12
Q

Prohibits employment discrimination based on race, color, religion, sex or national origin.

A

Title VII

Recruiting

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13
Q

3 key elements in a job analysis and job description.

A

KSAs - Knowledge, Skills, and Abilities

Recruiting

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14
Q

Summarizes the most important features of a job.

A

Job Description

Recruiting

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15
Q

Computerized talent or skill inventories that can furnish a list of qualified people.

A

Skill Banks

Recruiting

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16
Q

In revising its employee pay plan, respondent City granted raises to all police officers and police dispatchers in an attempt to bring their starting salaries up to the regional average. Officers with less than five years’ service received proportionately greater raises than those with more seniority, and most officers over 40 had more than five years of service. Petitioners, a group of older officers, filed suit under the Age Discrimination in Employment Act of 1967.

A

Smith v. Jackson, Mississippi - Age Discrimination

Court Cases

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17
Q

Act that creates a rolling
time frame for filing wage
discrimination claims and
expands plaintiff field
beyond employee who was
discriminated against. First
thing Obama signed in his
administration.

The Act requires employers to redouble their efforts to ensure that their pay practices are non-discriminatory and to make certain that they keep the records needed to prove the fairness of pay decisions.

A

Lily Ledbetter v. Goodyear Tires - Pay Discrimination

Court Cases

Ledbetter sued Goodyear Tires for gender discrimination in violation of Title VII of the Civil Rights Act of 1964, alleging that the company had give her a low salary because of her gender.

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18
Q

This employee worked at a plant employing
30,000 people and he was laid off. He participated in protest activities and blocked the entrance. When the company hired new employees he was not hired back. He filed a suit and prevailed. What was the name of the case and the criteria for the lawsuit?

A

McDonnell Douglas v. Green

Court Cases

McDonnell Douglas v. Green set the precedent that a case doesn’t require direct evidence of discrimination.

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19
Q

The agency that works in conjunction with Title VII in enforcing federal employment discrimination laws and gives advice, but does not litigate.

A

EOCC - Equal Opportunities Commission

Court Cases

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20
Q

1971 court case that recognized adverse impact discrimination. An employer imposed a requirement preliminary to employment or transfer of having a high school diploma or passing an intelligence test. However, these tests were not related to aptitude for the job.

A

Griggs v. Duke Power - Adverse Impact

Court Cases

Even if there is no discriminatory intent, an employer may not use a job requirement that functionally excludes members of a certain race if it has no relation to measuring performance of job duties.

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21
Q

Employees are categorized
as exempt and nonexempt
and job analysis is key in this
determination. Overtime is
regulated by this act.

A

Fair Labor Standards Act (FLSA)

Job Analysis

22
Q

Systematic process of
determining the skills, duties
and knowledge required for
performing jobs in an
organization.

A

Job Analysis

Job Analysis

23
Q

This website makes
occupational information
interactive and accessible to
all.

A

O*NET.com

Job Analysis

24
Q

Purpose of the job, work
environment, place in the
organizational structure.

A

Job Context

Job Analysis

25
Q

Job descriptions are required to specify elements of the job that endanger health or are considered unsatisfactory or dangerous to the employee.
This agency regulates safety.

A

OSHA - Occupational Safety and Health Act

Job Analysis

26
Q

After determining the KSA’s
needed to perform a job, numeric
values are assigned to the
responses on the form.

A

Weighted Application

Selection

27
Q

The process of hiring the most
suitable candidate for a vacant
position.

A

Selection

Selection

28
Q

Ability to keep talented employees in
the organization through:
Clear and consistent job expectations.
Fair supervision, adequate training,
development, resources, respect,
equity, recognition, growth
opportunities.

A

Retention

Selection

29
Q

Honest and complete
information about the job.
The candidate should be able to
make an informed decision from
the information given.
Favorable and unfavorable
aspects of the job should be
given.

A

Realistic Job Preview

Selection

30
Q

A software application designed to help an enterprise select employees more efficiently.

A

Applicate Tracking System

Selection

31
Q

BLANK has increased as a
form of training facilitation
while the BLANK has
decreased.

A

Virtual, Classroom

Training

32
Q

Facilitates the learning of its
members and continuously
transforms itself as
a company continually learning and
developing.

A

Learning Organization

Training

33
Q

An organization’s planned
efforts to help employees
acquire job-related
knowledge, skills, abilities,
and behaviors, with the goal
of applying these on the job.

A

Training

Training

34
Q

This motivational author and
speaker is utilized in training
though his book ,” The True
Measure of Leadership Is
Influence-Nothing more,
Nothing less.”

A

John Maxwell

Training

35
Q

A set of systematic and
planned activities designed
by an organization to provide
its members with the
necessary skills to meet
current and future job
demands.

A

HR Development

Training

36
Q

A calculation that measure
the economic return on a
project or investment. Value
of benefits received divided
by costs to produce benefits.

A

ROI - Return on Investment

Strategic HR

37
Q

THIS ORGANIZATION CREATED THIS
COMPETENCY MODEL TAKES
INTO ACCOUNT NOT ONLY
HR FUNCTIONS BUT
BUSINESS ACUMEN,
TECHNOLOGY AND
LEADERSHIP.

A

SHRM

Strategic HR

38
Q

Gives an organization a
competitive focus and at the
same time allows the
organization to align, rather
than isolate each function of
the business.

A

Strategic Management/Planning

Strategic HR

39
Q

PLANNING, ORGANIZING,
DIRECTING AND
CONTROLLING
ARE __________________.

A

HR Management Functions

Strategic HR

40
Q

The systematic process of
matching the internal and
external supply of people for
an anticipated period of time
in the company.

A

HR Planning

Strategic HR

41
Q

Established a uniform set of
principles to all steps of the
selection process:
preemployment testing,
interviewing and
performance
appraisal __________.

A

Uniform Guidelines on Employee Selection Procedures

Legal

42
Q

Requires employers employing at least
50 employees to provide 12 weeks of
unpaid leave in any 12 month period
for:
Birth of a child.
Serious health condition of a spouse,
child or parent.
Serious health condition of the
employee.

A

Family Medical Leave Act (FMLA)

Legal

43
Q

Questions in an interview
that start with,”Tell me
about a time when……”

A

Behavioral Interview Questions

Legal

44
Q

Act that states you cannot discriminate
against a pregnant woman during
interviewing and hiring practices.

A

Pregnancy Discrimination Act

Legal

45
Q

One who listens, clarified, probes and defines employee
career concerns.

A

Coach

Training/Legal

46
Q

Establishment and achievement: learn the job, learn the organizational rules and norms, fit into chosen occupation and organization, increase competence,
pursue career dream.

A

Early Career Management

Training

47
Q

She worked hard and did not
give up and also drew on
managers. She relied on
people’s strengths as a team
to get to the highest point.

A

Mary Kay

Training

48
Q

Professional Association
associated with training and
development and developing
talent worldwide.

A

Association of Talent Development - ATD

Training

49
Q

Most time consuming
avenue of training to create.

A

E-Learning

Training

50
Q

Acronym for the most famous training model.

A

ADDIE Model (Analyze, Design, Develop, Implement, Evaluate)

Training