HRM 360 Exam #1 Flashcards

1
Q

Works closely with the hiring manager, specific units and upper management to determine and forecast HR needs and communicate new laws and training.

A

HR Business Partner

HR Terms

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2
Q

The firm’s corporate image or culture created to attract and retain the type of employees the firm is seeking.

A

Employer Branding

HR Terms

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3
Q

Systematic tool for gathering, storing, maintaining, retrieving, and revising HR data.

A

HRIS System

HR Terms

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4
Q

The design of formal systems in an organization to ensure the effective and efficient use of human talent to accomplish the organization’s goals.

A

HR Management

HR Terms

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5
Q

An individual who normally acted in an advisory or staff, working with other managers to help them deal with human resource matters.

A

HR Manager

HR Terms

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6
Q

This was enacted on July 21, 2010, includes 3 sections that add whistle-blower protections, and it also amended the Sarbanes-Oxley Act (SOX) and False Claims Act to expand their whistle-blower protections.

A

Dodd-Frank Act

Ethics

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7
Q

A system of moral principles and values that establish appropriate conduct.

A

Ethics

Ethics

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8
Q

Ensuring that factors are in place to provide for and encourage the continued development of a diverse workforce by melding these actual and perceived differences among workers to achieve maximum productivity.

A

Diversity

Ethics

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9
Q

Follow directions from the boss (49%).
Meet overly aggressive objectives (48%).
Help the organization survive (40%).

A

Ethical Dilemmas

Ethics

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10
Q

The implied, enforced, or felt obligation of managers, acting in their official capacity, to serve of protect the interestes of groups other than themselves.

A

Corporate Social Responsibility

Ethics

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11
Q

Spells out the necessary qualifications to perform the job.

A

Job Specification

Recruiting

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12
Q

Prohibits employment discrimination based on race, color, religion, sex or national origin.

A

Title VII

Recruiting

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13
Q

3 key elements in a job analysis and job description.

A

KSAs - Knowledge, Skills, and Abilities

Recruiting

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14
Q

Summarizes the most important features of a job.

A

Job Description

Recruiting

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15
Q

Computerized talent or skill inventories that can furnish a list of qualified people.

A

Skill Banks

Recruiting

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16
Q

In revising its employee pay plan, respondent City granted raises to all police officers and police dispatchers in an attempt to bring their starting salaries up to the regional average. Officers with less than five years’ service received proportionately greater raises than those with more seniority, and most officers over 40 had more than five years of service. Petitioners, a group of older officers, filed suit under the Age Discrimination in Employment Act of 1967.

A

Smith v. Jackson, Mississippi - Age Discrimination

Court Cases

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17
Q

Act that creates a rolling
time frame for filing wage
discrimination claims and
expands plaintiff field
beyond employee who was
discriminated against. First
thing Obama signed in his
administration.

The Act requires employers to redouble their efforts to ensure that their pay practices are non-discriminatory and to make certain that they keep the records needed to prove the fairness of pay decisions.

A

Lily Ledbetter v. Goodyear Tires - Pay Discrimination

Court Cases

Ledbetter sued Goodyear Tires for gender discrimination in violation of Title VII of the Civil Rights Act of 1964, alleging that the company had give her a low salary because of her gender.

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18
Q

This employee worked at a plant employing
30,000 people and he was laid off. He participated in protest activities and blocked the entrance. When the company hired new employees he was not hired back. He filed a suit and prevailed. What was the name of the case and the criteria for the lawsuit?

A

McDonnell Douglas v. Green

Court Cases

McDonnell Douglas v. Green set the precedent that a case doesn’t require direct evidence of discrimination.

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19
Q

The agency that works in conjunction with Title VII in enforcing federal employment discrimination laws and gives advice, but does not litigate.

A

EOCC - Equal Opportunities Commission

Court Cases

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20
Q

1971 court case that recognized adverse impact discrimination. An employer imposed a requirement preliminary to employment or transfer of having a high school diploma or passing an intelligence test. However, these tests were not related to aptitude for the job.

A

Griggs v. Duke Power - Adverse Impact

Court Cases

Even if there is no discriminatory intent, an employer may not use a job requirement that functionally excludes members of a certain race if it has no relation to measuring performance of job duties.

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21
Q

Employees are categorized
as exempt and nonexempt
and job analysis is key in this
determination. Overtime is
regulated by this act.

A

Fair Labor Standards Act (FLSA)

Job Analysis

22
Q

Systematic process of
determining the skills, duties
and knowledge required for
performing jobs in an
organization.

A

Job Analysis

Job Analysis

23
Q

This website makes
occupational information
interactive and accessible to
all.

A

O*NET.com

Job Analysis

24
Q

Purpose of the job, work
environment, place in the
organizational structure.

A

Job Context

Job Analysis

25
Job descriptions are required to specify elements of the job that endanger health or are considered unsatisfactory or dangerous to the employee. This agency regulates safety.
OSHA - Occupational Safety and Health Act | Job Analysis
26
After determining the KSA’s needed to perform a job, numeric values are assigned to the responses on the form.
Weighted Application | Selection
27
The process of hiring the most suitable candidate for a vacant position.
Selection | Selection
28
Ability to keep talented employees in the organization through: Clear and consistent job expectations. Fair supervision, adequate training, development, resources, respect, equity, recognition, growth opportunities.
Retention | Selection
29
Honest and complete information about the job. The candidate should be able to make an informed decision from the information given. Favorable and unfavorable aspects of the job should be given.
Realistic Job Preview | Selection
30
A software application designed to help an enterprise select employees more efficiently.
Applicate Tracking System | Selection
31
BLANK has increased as a form of training facilitation while the BLANK has decreased.
Virtual, Classroom | Training
32
Facilitates the learning of its members and continuously transforms itself as a company continually learning and developing.
Learning Organization | Training
33
An organization’s planned efforts to help employees acquire job-related knowledge, skills, abilities, and behaviors, with the goal of applying these on the job.
Training | Training
34
This motivational author and speaker is utilized in training though his book ,” The True Measure of Leadership Is Influence-Nothing more, Nothing less.”
John Maxwell | Training
35
A set of systematic and planned activities designed by an organization to provide its members with the necessary skills to meet current and future job demands.
HR Development | Training
36
A calculation that measure the economic return on a project or investment. Value of benefits received divided by costs to produce benefits.
ROI - Return on Investment | Strategic HR
37
THIS ORGANIZATION CREATED THIS COMPETENCY MODEL TAKES INTO ACCOUNT NOT ONLY HR FUNCTIONS BUT BUSINESS ACUMEN, TECHNOLOGY AND LEADERSHIP.
SHRM | Strategic HR
38
Gives an organization a competitive focus and at the same time allows the organization to align, rather than isolate each function of the business.
Strategic Management/Planning | Strategic HR
39
PLANNING, ORGANIZING, DIRECTING AND CONTROLLING ARE __________________.
HR Management Functions | Strategic HR
40
The systematic process of matching the internal and external supply of people for an anticipated period of time in the company.
HR Planning | Strategic HR
41
Established a uniform set of principles to all steps of the selection process: preemployment testing, interviewing and performance appraisal __________.
Uniform Guidelines on Employee Selection Procedures | Legal
42
Requires employers employing at least 50 employees to provide 12 weeks of unpaid leave in any 12 month period for: Birth of a child. Serious health condition of a spouse, child or parent. Serious health condition of the employee.
Family Medical Leave Act (FMLA) | Legal
43
Questions in an interview that start with,”Tell me about a time when......"
Behavioral Interview Questions | Legal
44
Act that states you cannot discriminate against a pregnant woman during interviewing and hiring practices.
Pregnancy Discrimination Act | Legal
45
One who listens, clarified, probes and defines employee career concerns.
Coach | Training/Legal
46
Establishment and achievement: learn the job, learn the organizational rules and norms, fit into chosen occupation and organization, increase competence, pursue career dream.
Early Career Management | Training
47
She worked hard and did not give up and also drew on managers. She relied on people’s strengths as a team to get to the highest point.
Mary Kay | Training
48
Professional Association associated with training and development and developing talent worldwide.
Association of Talent Development - ATD | Training
49
Most time consuming avenue of training to create.
E-Learning | Training
50
Acronym for the most famous training model.
ADDIE Model (Analyze, Design, Develop, Implement, Evaluate) | Training