HR: Staff Management Flashcards
What must a job description include?
duties, responsibilities, skills required for position, experience/licensure required, benefits, salary range
Why are behavioral interviews important?
past performance is the best predictor of future performance
What are the steps of a behavior interview?
S situation
T task
A action
R results
What is the general range of benefits %
12-20%
What is included in compensation agreement?
total package including salary and benefits
What survey report reports on nursing retention?
Press Ganey
What 4 areas are needed to retain nurses?
- good pay
- flexibility
- respect
- autonomy
What is the recognition that all individuals have different needs and challenges, which may require different accommodations?
Equity
What is treating everyone the same without considering differences?
Equality
What is seeing each employee as an individual?
Diversity
What is the idea that everyone is welcome; belonging for all
inclusion
What is treating others with respect?
Civility
What is an SBAR
Situation, Background, Assessment, Recommendation
which scheduling system is when staff enter their own schedule based on unit guidelines
self schedule
what scheduling system is when a unit’s manager develops the schedule
decentralized
