HR Performance Flashcards
1
Q
What are the key measures of HR Performance
A
- Labour turnover
- Staff retention
- Labour productivity
- Absenteeism
2
Q
What is Employee Retention?
A
- The ability to convince employees to stay with the business
3
Q
What is Labour Turnover?
A
- The % of the workforce that leaves a business
4
Q
What is the formula for Labour Turnover?
A
- No. of employees leaving in a period
/ x100 - Average no. employed in a period
5
Q
What are the reasons for Staff Turnover?
A
- Staff looking for new opportunities
- Retirement
- Designated leave
- Illness
- Promotions
6
Q
What are the problems with high Staff t
Turnover?
A
- Increased recruitment costs
- Increased training costs
- Time consuming
- Reputation defects
- Productivity may decrease
7
Q
What are ways to improve Staff Turnover?
A
- Reward staff loyalty
- Provide competitive pay + incentives
- Job enrichment
- Effective recruitment +training
