HR Operations Flashcards

1
Q

Organizational Strategy

A

Plan w/ details on how an org. will achieve it’s long + short term goals.

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2
Q

Vision Statement

A

Short statement listing what leadership foresees in the long-term future of the company.

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3
Q

Mission Statement

A

Org’s purpose and actions it will take to achieve it’s vision.

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4
Q

Vision v. Mission

A

Vision: future-oriented & unclear direction.

Mission: highlights present & crystal clear in goals/objectives.

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5
Q

Goals

A

The general direction the organization wants to go.

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6
Q

Objectives

A

The specific goals/activities done to complete the goal.

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7
Q

Corporate Social Responsibility (CSR)

A

Improving social and environmental impact on the community at large.

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8
Q

Organizational Culture

A

The “force” behind the org’s mission and success.

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9
Q

How Culture Impacts an Org.

A

Culture -> Enhanced Collaboration -> Increased Competitive Advantage = Org. Success.

Having a shared culture + impacts all aspects of work.

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10
Q

HR & Org. Culture

A

HR is the “caretaker” of org. culture and doing so maintains org’s competitive advantage which can drive achievements for the org.

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11
Q

Unwritten Org Culture

A

Culture is felt, observed, and shown.

These unwritten rules are just the way the org. operates based off of deep-rooted past.

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12
Q

Tradition

A

Sprouts from factors that contributed to the company’s success in the past.

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13
Q

Communication Strategies & Employee Involvement

A

Strats that include both allow employees to be more involved in decision-making, therefore allowing them to be more involved in the company.

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14
Q

Employment Involvement Strat:

Delegating Authority

A

Organization gives employee power to decision-make relating to their position duties w/o needing authoritative permission.

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15
Q

Employment Involvement Strat:

Employee/Climate Survey

A

Org. gets info. on employee feedback (concerns/priorities) via. forms filled out and submitted.

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16
Q

Employment Involvement Strat:

Task Force

A

Group of employees assigned to determine cause of a problem and how to solve it.

17
Q

Employment Involvement Strat:

Employee-Management Committee

A

Group of employees working with supervisors and managers to address concerns in org.

18
Q

Employment Involvement Strat:

Suggestion Program

A

Allows employees to submit anonymous feedback so they can address problems.

19
Q

Employee Involvement Strategies

A
  1. Delegating Authority
  2. Employee/Climate Survey
  3. Suggestion Program
  4. Employee-Management Committee
  5. Task Force