HR Definitions - Workforce Performance

Question 1

Define appraisal

Answer 1

A formal assessment of an employee’s performance

Question 2

Define managerial assessment

Answer 2

A method of appraisal where a manager examines and evaluates an employee’s performance

Question 3

Define self-assessment

Answer 3

Employees asses their own performance, often using a tick sheet to grade aspects of their work. Could be a stand alone method or in advance of a managerial appraisal

Question 4

Define peer assessment

Answer 4

When the appraisal is carried out by a work colleague

Question 5

Define 360° appraisal

Answer 5

Involves an employee receiving feedback from several people in the organisation. More appropriate for staff who work in large businesses within multiple teams

Question 6

Define labour turnover

Answer 6

Concerned with measuring the number of employees who have left the business

Question 7

Define absenteeism

Answer 7

Employees are absent from work with minor medical ailments - could be an indicator of low morale and motivation levels

Question 8

Define late arrivals

Answer 8

The percentage of times employees are not punctual for their shift

Question 9

Define workforce productivity

Answer 9

A measure of output per employee in a particular period of time - indicator of employee performance

Question 10

Define holiday entitlement

Answer 10

The UK statutory minimum is 28 days (inc. Bank Holidays) - can offer above this (average is 33.5 days)

Question 11

Define performance related pay

Answer 11

A financial reward to employees whose work is considered to have reached a required standard and/or above average. Generally used when work cannot be measured in terms of output