HR decisions Flashcards

1
Q

What are the 4 key functions of a business

A

Operations, finance , HR , marketing

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2
Q

What is HR

A

in charge of an organisations employees and the function they have in within the organisation, it is focused in their activity

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3
Q

What is HRM

A

Human Resources management is a strategic strategy process of using employees most efficiently to aid in organisations objectives

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4
Q

HR objectives

A

Training and development
Talent development
Employee engagement
Divestiture
Alignment of values
Number skills and location

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5
Q

Internal influences of HR objectives

A

Corporate objectives
Available finance
Culture of organisation

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6
Q

External influences of HR objectives

A

Economic growth
Labour market
Shareholders
Technology

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7
Q

What are the two types of managing in HR

A

Hard and soft

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8
Q

Soft management

A

Valuing employees, treat them as individuals

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9
Q

Hard

A

Treating employees as a resource, transactional, assume they are only motivated by money

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10
Q

Advantages of hard management

A

Minimises costs
Efficient
Control

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11
Q

Ads of soft management

A

Employees engagement and motivation, staff retention

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12
Q

KPI

A

Key performance indicators

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13
Q

What are the KPI’s

A

Labour productivity
Employee turnover
Labour costs
Labour turnover
Retention rates
Absenteeism

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14
Q

Labour turnover

A

Measures the percentage of employees that leave a business within a certain time ( usually a year)

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15
Q

Retention rate

A

Measures the extent to which a business holds on to its employees.

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16
Q

Turnover equation

A

Number of staff leaving during the year / av number of staff employed in the year

17
Q

Retention rate equation

A

Number of employees with one or more years service / overall employees on workforce