HR Flashcards
what is the human resource manager responsible for
the human resource manager is responsible for workplace tasks that relate to the employment and retention of employees
what are the 4 employee expectations
conditions of employment
occupational health and safety
job security
work/life balance
what is involved in conditions of employment
physical environment
remuneration
professional enviornment
what is occupational health and safety
workers have the right to expect their workplpace to be safe and not affect their health-time)
4 examples of work life balance
family leave parental leave child care flexible work arrangements (job share, telecomutting, flexi-time)
define motivation
the desire or drive to achieve a specific goal
why do hr managers motivate empployees
if motivated employees will:
work hard=increased productivity=greater profit
what is intrinsic and extrinsic motivation occupations
intrinsic motivaing workplaces is when the work itself is motivating and the employee enjoys doing it.
extrinsic motivating occupations is when the work itself is not sartrisfying enough so pay or other rewards is used to motivate
name the 5 steps of maslows pyramid
physiological needs safety and security needs belonging needs esteem needs self actualisation
name the 2 different factors of herzbergs motivational theory and describe what they do
motivators- motivate employees
hygiene factors- cause dissatisfaction if they are not present
explain lockes theory
the theory that setting specific and challenging goals will lead to better task performance. goals are set constantly by others or by self
what is equal opportunity
ensuring that all people have access to career opportunities regardless of race, gender, age, religious beliefs
name 2 ways hrm could act in a socially responsible way
etcan LSO could allow employees to undertake work that benefits the community at the organisatiopn expense eg taking paid leave to do a community service
an LSO might also encourage family and community bonding through family friendly procedures, eg negotiating time for employees to attend family matters.
what are 6 extrinic motivatioonal tools that could be used
money-pay or bonuses career paths-promotion recognition of good work-privately and publicly encouragement and feedback incentives team building sessions
list 5 hygiene factors
salary and benefits company policies and administration practices relationships with coworkers physical working conditions job security
list 6 motivator factors
achievement recognition the work itself responsibility promotion growth
what is human resource planning
its the process undertaken by management to ensure an adequate supply of competent and motivated people are available to complete the tasks to achive the organisational objectives
what documents are prepared as a result of job analysis
job description
job specification
what is job description
a written description of the jobs title, duties and responsibilities.
what is job specification
the outline of the personal skills, and characteristics rewuired to complete a job
name 7 recruitment methods
recruitment agencies through a businesses own website Advertising internal outplacement firms Graduate recruitment online
what is the selection process
1.appliacations that are not suitable are screened out
2.a short list is developed
3.applicants are contacted and interviewed
4.some form of testing may be involved
5.backround or medical checks may be required
6.referees are contacted
7,succesful applicant is notified
9.non-succesful applicants are notified
What are 3 factors that can influence the type of remuneration offered to new employees
whether the staff are covered by an agreement
whether it is a management position or not
what the employee earned at their previous position
what is induction
the aim of induction is to familiarise the new employee with the workplace so that they can perform to their maximum ability as soon as possible
