HR

Question 1

what is on the job training

Answer 1

On the job training is where employees are trained on how to do their job properly whilst doing their work at the same time in the workplace
An advantage is its cheaper-dont need to send employees on expensive course
a disadvantage is employees might make mistakes- reduce customer satisfaction

Question 2

what is off the job training

Answer 2

off the job training is where employees learn how to do their job properly away from the workplace eg collage.
An advantage is training is often delivered by an expert - improves quality of work.
a disadvantage is staff are removed from core activity - reduces productivity

Question 3

what is induction training

Answer 3

induction training is where employees are introduced to the organisation when they first start their job.
An advantage is that employees will feel a sense of belonging.
Disadvantage is that it could be an information overload - they feel overwhelmed

Question 4

what are the recruitment stages

Answer 4

1)identify a job vacancy - organisation recognises a job position needs to be filled, when someone leaves.
2)Conduct a job analysis - business investigates what job vacancy entails - HR guy will shadow and note responsibilities, skills, tasks
3)Job Description - Document based on info gathered in Job Analysis - contains info about job (location, pay, hours)
4) Person specification - document which explains skills, qualities , experiences, qualification of ideal candidate
5)advertise the job - document which shows to people that a vacancy is available, advertised internally/externally, contains crucial info such as salary, job title, roles and responsibilities

Question 5

describe benefits and costs of a highly trained workforce

Answer 5

1) Workers will be able to do their job to the best of their ability - will produce better quality work
2) Staff will be more productive - good as business will be able to keep up with customer demand
3) Customers will be satisfied with the products they receive - increases customer satisfaction
4)Training can be expensive - decreases profit

Question 6

pros and cons of financial incentives

Answer 6

1) Salary/flat rate, fixed yearly salary split into 12 payments - 1 advantage provides financial security, reduces turnover - 1 disadvantage is staff may do bare minimum, paid regardless of quality, lower productivity
2) Piece rate, employees paid for number of items they made - 1 advantage is staff will work harder and produce more units - 1 disadvantage is focus may be on quantity not quality, lower quality
3) overtime pay, extra hours paid at higher rate - 1 advantage is can cover absence easier - 1 disadvantage is that it is expensive, decrease profit
4)bonus - employees merit rewarded with one time extra payment - 1 advantage is that staff will work harder to get bonus, increase productivity- 1 disadvantage is that jealousy can grow over bonuses

Question 7

what are three examples of legislation

Answer 7

The Equality Act - Legally protects people from discrimination in workplace and wider society
The Health and Safety at Work act - places general duties on employees to ensure the health, safety and welfare of all persons while at work
The National Living Minimum Wage Act sets out the minimum pay per hour for all workers aged 23 or above

Question 8

Pros and Cons of non-financial incentives

Answer 8

1) sickness benefit, employees paid in full during sickness absence - pro is they feel valued, happier - 1 con is they may stay off longer, less profit for business as they may need new staff
2) homeworking, working from home using technology to communicate with business - 1 benefit is that less office space needed, reduces energy costs - 1 con is business may need to pay for equipment to work from home, repairs costly
3)appraisal, meeting between employee and manager to discuss performance and goals - 1 pro is managers can acknowledge good work, employees have sense of achievement - 1 con is its time consuming, reduce activity