How to Win Friends & Influence People Flashcards
1
Q
Avoid _______ and _______
A
criticism | complaints
2
Q
Give _______
A
genuine compliments
3
Q
Be a _______
A
good listener
4
Q
Make them _______
A
feel important
5
Q
To be interesting, be _______
A
interesting
6
Q
Run away from _______
A
arguments
7
Q
If you’re wrong, _______
A
admit it
8
Q
Talk about your _______ before _______ others
A
own mistakes | criticizing
9
Q
Let the other person _______ when he is wrong
A
save face
10
Q
Use _______
A
encouragment
