Emotional Intelligence (EQ)

Question 1

What hijacks the emotional mind?

Answer 1

Amygdala

Question 2

Amygdala is the storehouse of what?

Answer 2

Emotional memories

Question 3

What happens if we surgically remove Amygdala from our brain?

Answer 3

Never feel angry or afraid
Never want to compete
Never shed tears
Never enjoy socializing
Never recognize family/friends

Question 4

Why is Amygdala powerful?

Answer 4

1) It all goes back to when we were kids. Our emotional mind developed first way before our rational mind. As kids, AMYGDALA influenced all our actions and decisions. When we grew up, our rational mind developed and interfere. We have been so used to our emotional mind since childhood that our rational mind was not always successful in taking control of our entire brain.

2) Information (visual [things you see and experience], audio [things you hear]) that goes into the brain first reaches AMYGDALA way before they are received by our rational mind (neocortex). Therefore, when we are angry, we do things that make no sense and immediately regret them later on when our rational mind has managed to take control our brain.

Question 5

What is the Prefrontal Cortex responsible for?

Answer 5

1. Concentration
   
   2. Motivation
   3. Lying (see below verse)
   4. Empathy
   5. Judgement
   6. Reasoning
   7. Decisions
   8. Learning from mistakes
      
      9. Controlling AMYGDALA

Question 6

The RIGHT PFC is the storehouse of ______?

Answer 6

Negative emotions (i.e. Fear + aggression)

Question 7

The LEFT PFC is oriented towards _______?

Answer 7

Positive emotions (i.e. Achieving goals)

Question 8

90% of emotional message is ______?

Answer 8

Nonverbal

Question 9

What is the XYZ formula??

Answer 9

You did X, it made me feel Y, and I would rather you did Z.

Question 10

Brain parts that regulate our emotions also control and communicate with _______?

Answer 10

the Immune system

Question 11

EQ is made up of 5 elements - what are they?

Answer 11

1. Empathy
2. Self-Motivation
3. Self-Awareness
4. Handling Relationships
5. Managing Emotions

Question 12

What is SOCS?

Answer 12

Situation
Options
Consequences
Solutions