How To Win Friends And Influence People Flashcards

1
Q

Principle 2

A

Give honest and sincere appreciation

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2
Q

Principle 1

A

Don’t criticize, condemn or complain
The receiver will be defensive

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3
Q

What do 90% of people ignore?

A

First seek to understand.

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4
Q

Principle 3

A

Arouse in the other person an eager want.

How can I tie up what I want to what he want?

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5
Q

6 ways to make people like you - Principle 2

A

Smile

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6
Q

6 ways to make people like you - Principle 3
Why is important to remember names? How can you be better at it?

A

More personilized.

Repeat their names many times when introduced

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7
Q

6 ways to make people like you - Principle 3.1

A

A person’s name is the most important and sweetest sound

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8
Q

6 ways to make people like you - Principle 4

A

Be a good listener. Encourage others to talk about themselves.

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9
Q

6 ways to make people like you - Principle 5

A

Talk in terms of the other person’s interest

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10
Q

6 ways to make people like you - principle 6

A

Sincerely make the other person feel important. (Appreciate what they appreciate)

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11
Q

How to win people to your way of thinking - Principle 1

A

The best way to win an argument is to avoid it

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12
Q

People’s opinions

A

Show rececpt. Never say “you are wrong”.

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13
Q

What to do if you are wrong?

A

Admit it quickly and emphatically

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