How digital trust drives culture change (Abraham, Sims, Daultry)

Question 1

What is the inherent problem?

Answer 1

Organizations and leaders often struggle with adapting their culture toward digital trust and stewardship

Question 2

What are 2 barriers to this organizational change?

Answer 2

Rate of org. change is often slow.

Difficulty in measuring progress

Question 3

What are the 4 phases of the digital trust continuum?

Answer 3

Ignorance/Neglect, Defiance, Compliance, Integrity

Question 4

How could you incentivize digital trust in the business ecosystem?

Answer 4

There exists a implicit zone of trust when information exchange occurs.

A formal scale for this digital trust could support firm differentiation and competitive advantage.

Question 5

What 2 elements would form the foundation of incentivization?

Answer 5

Govt. fiscal measures.

Data monetization methods

Balance between penalties and incentives

Question 6

What are some suggestions organizations could employ to create new awareness for culture change? DARK acronym..

Answer 6

1) Define the terms of the company’s social license to operate in the digital economy
2) Analyze where and how behavioral change has occurred in the organization
3) Recognize that cybersecurity and privacy are only part of the stork
4) Know the scope and reach (of the digital contract of trust)