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HRM > Hotel Operations And Administration > Flashcards

Hotel Operations And Administration Flashcards

1
Q

“Hospe”

A

Host or guests

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2
Q

“Hospitium”

A

Guest chamber

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3
Q

Aka the House of God

A

Hospice de Beaune

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4
Q

A charity hospital, refugee for the poor

A

Hospice de Beaune

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5
Q

Founded Hospice de Beaune

A

Nicolas Rolin

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6
Q

The root word of hospital, hotel, hostel? And what does it mean?

A

“Hospice” French = to provide care and shelter to traveler

-to receive and welcome guests

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7
Q

What happened during the Ancient Times?

A

Sumerians provide travelers to relax, enjoy and drink

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8
Q

What happened during the early traders?

A

Mid eastern: traded exotic goods to place to stay

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9
Q

What happened during the empire era?

A 
Trade and travel were prominent
REG Empires:
Roman
Egyptian
Greek
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10
Q

What happened during the Egyptian era?

A

Pharaohs headed

Establishment of Pyramid-tombs

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11
Q

Pyramid-tombs are perceived as?

A

1st man made tourism attractions
1st to organize festivals = growth of food and lodging businesses
1st to develop tourism

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12
Q

What happened during the Greek empire?

A

Greek language as universal language of trade
Greek money as universally accepted currency
Increased volume of international trade

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13
Q

What happened during the Roman Empire?

A

Established government
Increased territories
Excellent inns for wealthy, government and military
“1st restaurant chain” - limited menu

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14
Q

What happened during the Greece and Rome?

A

Code of Hammurabi - requires owners to report criminal guests
Death penalty
Travel and trade gave way to overnight accommodation in private homes

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15
Q

What happened during the Fall of Rome?

A

Churches kept hospitality industry
Travel ceased
90% went back to farming

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16
Q

What happened during the Medieval Times?

A

Charlemagne established rent houses to protect and provide hospitality to pilgrims

17
Q

What happened during the Renaissance AD 1350 - AD 1600?

A

Rebirth
Renewed T&T
King Henry VIII closed monasteries

18
Q

What is a Guild?

A

It’s a business association for innkeepers

Has 86 members in 1290

19
Q

Coffee Houses served as what?

A

Social and literary centers

20
Q

Who is the known as the Father of Modern Restaurant?

A

M. Boulanger

21
Q

Root word of Restaurant?

A

“Restauer” French = to restore health and appetite

22
Q

The Father of Industrial Catering

A

Robert Owen

23
Q

The Father of Greasy Spoon

A

Daniel Sweeney

24
Q

These are structures providing shelter to travelers?

A

Caravanserai

25
Q

1st dietetic kitchen

A

Florence Nightingale

Alexis Soyer

26
Q

School food service

A

Victor Hugo

27
Q

White Castle Hamburger

A

Walter Anderson

Billy Ingraham

28
Q

Four Seasons Restaurant

A

Joe Baum

HRM (6 decks)

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