Current Trends In Hospitality Industry Flashcards
What are the characteristics of Tourism and Hospitality?
DEDESIG Diverse Exciting Dynamic Emerging Single, Strong Important, Unified Global Enterprise
Tourism is what force of significance?
Socio-cultural
Aim number of travelers in 2020?
1.6 Billion
How many percent is the growth in 2012?
6%
What year was when the number of world travelers dropped low?
2009 with 877M
How many world travelers were there in 2012?
1 Billion
How many international tourism receipts were there in 2012?
$1,075B
How many international tourism receipts were there in 2011?
$1,042B
What is the meaning of I CHRIE
International Council on Hotel, Restaurant, and Institutional Education
Give five examples of food services
- Carry Out
- Quick Service
- Fine Dining
- Private Clubs
- Coffee Shops
Give 5 examples of Lodging Services
- Luxury, Full service hotel
- Motel
- Resort
- Condominium
- Bed and Breakfast
Give 5 examples of Recreational Services
- Theme Parks and Attractions
- Marinas
- Sport Facilities
- Campgrounds
- Casinos
Give 5 examples of Travel Related Services
- Cruise Lines
- Railroads
- Travel Agencies
- Tourism Marketing
- Tourism Journalism
What are the 4 segments?
- Food Services
- Lodging Services
- Recreational Services
- Travel Related Services
10% of the 1.3 billion are what nation?
Chinese
It is the number 1 source market in the world
China
Diversity of workforce
Cultural diversity
New Era of Mass Globe Trotting
Evolution of Savvy Traveler
Trends
- Increasing franchising of travel agencies and home based travel agents
- Increasing internet booking / online travel purchasing
What is the technology trend and its effect?
Internet is driving down the cost = travelers get closer with the country’s culture
Over how many devices would be connected by 2020?
50B
During 2011, how many percent of travel was booked on mobiles?
20%
Google said that within three years there would be a percentage of how many bookings are made via mobiles?
80%
They will be more adventurous
Third agers
They will be looking for soft holidays or work with leisure
Hyperbus/Parents
Increase of what causes easy visa application?
Bilateral Agreements
“People in their 60’s will be more 40 something”
Baby Boomers
Has the strongest growth in international visitors
Asia and Pacific, 7% increase
Pre-fabricated and cost effective solution in the construction of new hotels, mixed-use development
Mega Hotels
The centerpiece of hotel, the entrance area
Lobby
Housekeeping/Hotel Greening ways:
- Eco Rooms (Green Suites)
- Energy-efficient lighting solutions
- Hypo allergenic, all-natural bathroom amenities in recyclable plastic and paper containers
Give 5 practices of Hotel Greening
- organically grown cotton bedding and bath linens
- chemical-free luxurious beddings
- in-room air filters
- linen and towel re-use program
- non toxic, non-allergenic cleaning agents
Give four techno driven marketing trends
- content marketing will replace traditional advertising
- photo-sharing will dominate
- more unrehearsed marketing videos
- more meeting planners via social networks
It is the new advertising
Content marketing
Meeting planners utilize social media tools to what?
To research, compare, and read reviews of hotels and conference centers
5 Restaurant and food service technology system
- use of PDA
- use of POS (point of scale system)
- restaurant financial system modules
- online restaurant reservation system
- tablet technology
It defends foods biodiversity
Slow Food Movement
New type of food professional, those who apprehend the entire food-production web
Gastronome
In human resource trends, does people talk more or email more?
They’re emailing
