Hotel amenities and services Flashcards
extra-large bath towels
bath blanket
any item or service given to hotel guests – for free or at a cost – to make their stay more comfortable or enjoyable
amenity
a plastic card that looks like a credit card, which you are given instead of a metal key to open your hotel room’s door
keycard
a pay television channel that is charged to the guests’ bill if they use it
in-room movie system
a list of food and drinks hung on the doorknobs of guest rooms. Guests can mark their orders here and give the time they want the food to be delivered, then hang the list on the doorknob again for the hotel staff to collect.
doorknob menu
a refrigerator in your hotel room with drinks that you can consume. You will be billed for what you drink when you check out.
minibar
a hotel room where you are allowed to stay for free, maybe to promote the hotel or as a bonus for large groups of people staying in the hotel.
complimentary room/comp room
a morning meal, usually comprised of bread, butter, jam, juice, and coffee or tea. The cost of the continental breakfast is usually included in the total room rate.
continental breakfast
transportation for the hotel guests’ use only, to make it easy for them to travel to places outside the hotel
charter
delivery or serving of food, drink, or other items (flowers, gifts, mail) to a guest’s room
room service
when the front desk staff calls up a hotel room to wake up a guest at the time requested by the guest
wake-up call
amenidad
amenity
toalla de baño
bath blanket
tarjeta de acceso
keycard
sistema de películas en la habitación
in-room movie system
menú del pomo de la puerta
doorknob menu
minibar
minibar
habitación de cortesía/habitación gratuita
omplimentary room/comp room
desayuno continental
continental breakfast
taxi / transfer / lanzadera
charter
servicio de habitaciones
room service
llamada despertador
wake-up call
¿Puedo pedir una toalla de baño adicional, por favor?
May I ask for an additional bath blanket, please?
¿Podrías poner más refrescos en mi minibar, por favor?
Could you stock more sodas in my minibar, please?
Me gustaría solicitar una llamada despertador para mañana por la mañana a las 7 am.
I’d like to request a wake-up call for tomorrow morning at 7 a.m.
Me gustaría solicitar servicio de habitaciones, por favor. ¿Tienes desayuno continental?
I would like to order room service, please. Do you have continental breakfast?
Hotel amenities and services (summary)
Here are words for amenities and services offered at a hotel:
Hotel amenities
bath blanket
door knob menu
keycard
minibar
complimentary room/comp room
continental breakfast
in-room movie system
Hotel services
charter
room service
wake-up call
