Hospital Departments

Question 1

Hours for

Medical Device Reprocessing Department (MDRD
formerly known as Sterile Processing Department)

Answer 1

7 days / week

24 hours / day

Question 2

3 functions of

Medical Device Reprocessing Department (MDRD
formerly known as Sterile Processing Department)

Answer 2

1. Wash, clean and sterilize hospital equipment

Examples: bed pans, humidifiers, air mattresses & pumps, urinals, breast pump parts, wash basins

2. Wash soiled equipment and deliver clean equipment to the Nursing Units & OR
3. Sterilize and assemble Procedural Trays with the correct instruments.

Question 3

thoracentesis tray

Answer 3

Used by Physician for withdrawal of excess fluid from the thoracic cavity.

Question 4

paracentesis tray

Answer 4

For withdrawal of excess fluid form the abdominal cavity.

Question 5

pelvic tray

Answer 5

Used by Physician for pelvic examinations.

Question 6

biopsy tray (Bx)

Answer 6

Used by Physicians to remove a small specimen of tissue for microscopic examination.

Question 7

bone marrow tray

Answer 7

Used by Physicians to obtain a specimen of bone marrow.

Question 8

cutdown tray

Answer 8

Used by Physician’s to expose a vein when one cannot be found to start an IV

Question 9

jugular insertion tray

Answer 9

To insert a Central line for TPN (total parenteral nutrition) to be infused

Question 10

Hours of

Stores / Purchasing

Answer 10

Monday to Friday

0700 - 1600

Question 11

What can you request from Stores / Purchasing?

Answer 11

• gauze and bandages
• cleaning supplies
• stationary and forms (ex. requisition and chart forms)

Question 12

Hours of

Maintenance

Answer 12

Generally Monday - Friday during the days only

On call for emergencies

Question 13

Function of the maintenance department

Answer 13

Responsible for continuous upkeep of the hospital. There is an online maintenance request system

Question 14

Services available from the maintenance department

Answer 14

• plumbing
• electrical
• carpentry
• mechanical
• general repairs (elevators)
• painting
• grounds
• steam plant
• air conditioning / heating

Question 15

Hours of

Biomedical Engineering

Answer 15

Generally days

Question 16

6 functions of the Biomedical Engineering department

Answer 16

1. Inspect new equipment to ensure they meet standards
2. Provide regular maintenance of all medical devices
3. Provide repair service for all medical devices
4. Provide training and support on medical device use for staff
5. Assist in investigation of incidents that concern medical equipment
6. Ensure all medical devices are disposed of safely when they are no longer required

Question 17

6 functions of the Volunteers

Answer 17

1. One to one visiting to provide social and mental stimulation
2. Provide programs such as Pets & Friends
3. Act as hosts / liaisons between, patients, their families, visitors, and staff
   ex. ER - provide information and assistance to waiting patients, Surgical Day Care, Medical Imaging, Outpatient Clinics, Cancer Centre, Diabetic Daycare
4. Fundraising - gift shop, lotto booth
5. Library cart - provide reading material to patient rooms and hospital waiting areas
6. Hairdressing

Question 18

6 functions of Food and Nutrition Services

Answer 18

1. Prepare, assemble and deliver meals
2. Provide nutritional care for inpatient in outpatient settings
3. Dieticians provide educational opportunities and conduct nutrition research
4. Retail services such as cafeteria and vending
5. Testing for quality assurance, acceptability and meeting standards
6. Comprised of managers, dieticians, supervisors, diet technicians, production staff & food service workers

Question 19

3 functions of Pastoral Services

Answer 19

1. Spiritual care denominational list is available on line for each site
2. Upon request trained spiritual care volunteers are available
3. On call clergy from local religious faith groups are available upon request. Process and resources will vary from site to site.

Question 20

Interpreter Services

Answer 20

Facilitate spoken language communication between individuals or groups who do not share a common language

Question 21

Staff Scheduling

Answer 21

Filling staff vacancies according to contractual obligations and unique program needs

Question 22

3 functions of Records Management

Answer 22

1. Health record services
2. Scanning and archiving
3. Release of information, protect patient privacy and confidentiality

Question 23

2 functions of Housekeeping

Answer 23

1. Unit Clerk contacts the housekeeping call centre for service requests and advises of name, position, hospital, unit, room #
2. Types of requests: discharges, isolation cleaning requirements, spills

Question 24

Where is Housekeeping centralized?

Answer 24

Surrey Memorial Hospital

Question 25

3 functions of Lost and Found

Answer 25

1. Contact centralized call centre for lost items
2. Items are picked up daily, bagged & tagged with date & time found with originating location & details of contents
3. Items not claimed within 3 months could be donated to the auxiliary of discarded

Question 26

Where is Lost and Found centralized?

Answer 26

Surrey Memorial Hospital

Question 27

Laundry and Linen Supply

Answer 27

Delivered by a 3rd party

Stores gowns, bed linens, towels, etc

Question 28

Information Systems

Answer 28

IT department handles computer issues, photocopiers, office equipment