History taking/Interview/Hand Washing/Vital Signs Lecture (unit 1) Flashcards
health
- absence of disease
- having good quality of life
- disease prevention
biomedical model of health
•absence of disease
wellness model of health
- dynamic process
* move toward optimal functioning
holistic health
•mind, body, spirit, and environment interdependent
health history
- asking pt/family ???
* past medical records
physical assessment
•using systematic, organized head-toe exam
components of health assessment
•health history
•physical assessment
•collecting data
*basis for developing a nursing plan of care for pt
nursing process in HA
- assessment
- nursing diagnosis
- planning/intervention
- evaluation
assessment
•collect pt data and think critically
nursing diagnosis
•name/prioritize issues
planning/intervention
•develop a plan for each issue
evaluation
•reassess effectiveness of interventions
health history interview
- gives subjective data- what pt says
* first and most important part of HA
phases of interview
- ) pre-interview
- ) introduction
- ) working phase
- ) termination
pre-interview
- review pt record/bedside report
- adjust environment for pt comfort (privacy)
- assessment of your own behavior/appearance
introduction
- greet patient/establish rapport
* establish agenda- purpose for visit
working phase
- invite patient’s story- listen
- identify/respond to pt emotional cues
- expand/clarify pt story
termination
- summarize important points
* discuss plan
establishing agenda
- ask about chief complaints
* use open-ended questions
expanding/clarifying story
- guide pt to focus on chief issue
- have pt elaborate on significant issues
- use 7 attributes of a symptom
therapeutic communication
- exchange of info that conveys meaning
- listen w/o interrupting
- show empathy
- eye contact
- take brief notes- keep attention on pt
interviewing acutely ill
- ask abbreviated ??? (what hurts?)
- determine cause of visit
- prioritize
interviewing someone under the influence
- simple direct ???s
- avoid confrontation
- determine last use of drug
- get full history when sober
interviewing sexually aggressive pts
- make clear that you are health care professional
* be assertive and don’t tolerate inappropriate behaviors
how to avoid personal questions
- provide brief info if appropriate
* direct ??? back to pt
interviewing angry pts
- don’t personalize the anger
* address the pts anger first with open ended ???s
interviewing pts with anxiety
- normal response to illness
* be empathetic and compassionate
interviewing hearing impaired
- ask preferred method of comm.
* get interpreter if necessary
interviewing crying person
- let them express feelings
- offer tissue
- wait for crying to subside to talk
interviewing elderly
- always use last name- Mr. last name
- don’t rush them
- give longer response time
- consider physical limitations
- touch is very important
responses to open ended question response
- facilitation
- silence
- reflection
- empathy
- clarification
- confrontation
- interpretation- inference
- explanation- facts
- summary
facilitation
- encourages person to say more
- nodding
- “yes”, “go on”
reflection
•echoing pts words
empathy
•recognize feeling and put it in words
clarification
•”tell me what you mean by that”
confrontation
•”you tell me you don’t hurt, but when I touch here, you flinch”
traps of interviewing (10)
- ) false assurance/reassurance
- ) giving unwanted advice
- ) using authority
- ) using avoidance language
- ) engaging in distancing
- ) using professional jargon
- ) using leading/biased ???s
- ) talking too much
- ) interrupting
- ) asking “why” ???s
avoiding false reassurance
- “you seem worried about ___”
* offer to listen to anxieties/sit for moment
avoiding using authority
- don’t say dr. knows best
- state there are risks/benefits
- remide pt that decision is ultimately theirs
avoiding using avoidance language
- don’t step around the truth
* state facts
aspects of nonverbal communication
- appearance
- gestures
- posture
- facial expressions
- eye contact
- voice
- touch
health history
- pt provides subjective info about their past/present health
- primary data source
- key is reliability- pt give same responses later?
secondary data source
- charts
* family
categories of health history
- biographical data
- reason for seeking care
- history of present condition
- past history
- family history
- review of symptoms
- health patterns
biographical data
•name, age, occupation, DOB, phone #, religion, ethnicity, etc
reason for seeking care
- describes reason for visit
- record 1-2 symptoms and duration
- use quotes
sign
•objective
symptom
- subjective
* written in “”
history for present illness
•complete description of present illness
OLD CART
Onset Location Duration Characteristic symptoms Associated manifestations Relieving/exacerbating factors Treatments
provocative/palliative
- what brings it on
* what makes it better
quality
•how intense
region
- where
* does it spread
severity
•pain skill
past history
- allergies/what happens?
- medication (rx and over counter)
- childhood/adult documented illness
- surgeries
- OB history
- health maintenance behaviors
health maintenance behaviors
- immunizations
- screenings
- safety measures
- risk factors
review of symptoms
- history of each symptom from head to toe
- record symptoms as present/absent/”denies”
- only subjective data
- recorded in medical terminology (denies frequency, nocturia, dysuria)
health patterns
- values/beliefs
- sleep
- exercise
- nutrition
- relationships
- stress
- family violence
- sensitive topics
functional assessment
•measures self care ability related to
- activities of daily living (ADLs)
- activities needed for independent living
- personal habits (drugs/alcohol-ETOH/tobacco-PPD/exercise)
activities of daily living (ADLs)
- bathing
- dressing
- eating
- walking
activities needed for independent living
- housekeeping
- cooking/cleaning
- finances
standard precautions
•set of principles assuming that all blood, body fluids, secretions, excretions, non-intact skin, and mucus membranes can possibly transmit pathogens
most important way to prevent spread of infection
•hand washing
nosocomial infection
- infection that has been acquired in a health care setting
* HAI- hospital acquired infection
when to wash hands with soap
- if visibly soiled or exposed to C. diff
- before/after physical contact w/ pt
- after moving from contaminated to clean
- after removing gloves
- after contact w/ secretions, objects, and blood
- before/after entering pt rooms