HIM 478 RHIA REVIEW QUESTIONS CHAPTER 24 Flashcards
Mallory, data integrity unit supervisor, must determine the number of full time employees (FTEs) needed to code 600 discharges per week. It takes an average of 20 minutes to code each record and each coder will work 40 hours per week. How many coders are needed?
A. 6.0
B. 5.0
C. 12.0
D. 4.5
5.0
At the end of March, the HIM department has a YTD payroll budget of $100,000. The actual YTD amount paid is $95,000 because a coder resigned in February. For the past two months, the position has been filled through outsourcing. Therefore, the actual YTD amount for consulting services is $5,000, although no money was budgeted for consulting services. The reporting threshold for variances is 4 percent. The fiscal year-end is December. What is the best description of the consulting services variance?
A. favorable, permanent
B. unfavorable, permanent
C. favorable, temporary
D. unfavorable, temporary
unfavorable, permanent
Which discipline defines the natural laws of work and focuses on employee comfort and safety?
A. aesthetics
B. cybernetics
C. affinity grouping
D. ergonomics
ergonomics
What term is used to represent a difference between the budgeted amount and the actual amount of a line item that is not expected to reverse itself during a subsequent period?
A. permanent variance
B. fixed cost
C. temporary variance
D. flexible cost
temporary variance
The Health Information Services department at Medical Center Hospital has identified problems with its work processes. Too much time is spent on unimportant tasks, there is duplication of effort, and task assignment is uneven in quality and volume among employees. The manager has each employee complete a form identifying the amount of time he or she spends each day on various tasks. What is the tool called?
A. serial work distribution tool
B. work distribution chart
C. check sheet
D. flow process chart
work distribution chart
The performance standard to “assign the correct health record number to a returning patient with 99 percent accuracy” is an example of a:
A. compliance standard
B. quantity standard
C. Joint Commission standard
D. quality standard
quality standard
Which of the following would be an indicator of process problems in a health information department?
A. 5% decline in the number of patients who indicate satisfaction with hospital care
B. 10% increase in the average length of stay
C. 15% reduction in bed turnover rate
D. 18% error rate on abstracting data
18% error rate on abstracting data
The leader of the coding performance improvement team wants all team members to clearly understand the coding process. What tool could help accomplish this objective?
A. flowchart
B. force field analysis
C. Pareto chart
D. scatter diagram
flowchart
“Qualified employees should be given priority when vacancies within the organization occur” is an example of
A. a policy of the organization
B. an objective for the organization
C. a rule for the organization
D. a procedure for the organization
a policy of the organization
Which of the following statements describes a method of following a procedure?
A. Medical records requested by the emergency room will be retrieved and delivered within 30 minutes
B. Muliple-page discharge summaries are stapled together in the left hand corner
C. Transcription turnaround time is established as 24 hours following completion of dictation by the physician
D. Only HIM personnel have access to the medical record filing area
Muliple-page discharge summaries are stapled together in the left hand corner
