HIM 478 RHIA REVIEW QUESTIONS CHAPTER 22 Flashcards
Research has shown that productivity increases with all of the following actions EXCEPT when
A. employees are rewarded for extra output
B. it becomes the primary goal of management
C. it is measured
D. the office environment is reengineered
the office environment is reengineered
Rebecca, the revenue cycle manager, has received permission to check references for the candidate she would like to add to her team. Which of the following questions is the candidate’s previous employer least likely to answer?
A. What was her previous position?
B. What was her previous salary?
C. What were her managers’ personal impressions of her?
D. What was the reason for her leaving her previous position?
What were her managers’ personal impressions of her?
You are interviewing a candidate for a subpoena clerk position in the release of information section. Which of the following is the LEAST appropriate information to ask an interviewee to provide?
A. Do you have a transportation for attendance at depositions and court?
B. Please share an experience where you had to determine applicable state law.
C. Please provide a copy of your most recent CE certificate and AHIMA membership.
D. Do you have family responsibilities what would keep you from remaining at a trial?
Do you have family responsibilities what would keep you from remaining at a trial?
Jason, an HIM educator, plans to lecture on department design and the legislative act or agency that was created to ensure that workers have a safe and healthy work environment. Which of the following legal issues will he describe?
A. OSHA
B. Wagner Act
C. Taft-Hartley Law
D. Labor Management Relations Act
OSHA
Under the American with Disabilities Act (ADA), prior to employment, it is illegal to require a
A. math aptitude test
B. typing skill test
C. coding proficiency test
D. physical exam
physical exam
Which of the following would be considered a discriminatory practice in the employment setting?
A. Denial of employment based on criminal record
B. Screening out an applicant who does not meet the minimum qualifications for the position
C. Denial of employment based on religion
D. Hiring a person based on vision of the healthcare entity
Denial of employment based on religion
A coding service had 400 discharged records to code in March. The service coded 200 within 3 days, 100 within 5 days, 50 within 8 days, and 50 within 10 days. The average turnaround time for coding in March was
A. 3 days
B. 5 days
C. 6.5 days
D. 9 days
5 days
According to the records kept on filing unit performance over the past year, the filing unit has filed an average of 1,000 records per day. There are three full time equivalent (FTE) record filers in the department who are productive 88 percent of each workday (that is 12 percent unproductive). Based on this information, the average number of records filed per productive hour per FTE is:
A. 14 records per hour
B. 16 records per hour
C. 37 records per hour
D. 48 records per hour
48 records per hour
The Hay method is used to measure the three levels of major compensable factors: the know-how, problem solving, and accountability requirements of each position. This system is used for:
A. job evaluation
B. interviewing applicants
C. performance measurement
D. work scheduling
job evaluation
Which of the following would be an indicator of process problems in a health information department?
A. 5% decline in the number of patients who indicate satisfaction with hospital care
B. 10% increase in the average length of stay
C. 15% reduction in bed turnover rate
D. 18% error rate on abstracting data
18% error rate on abstracting data
The performance standard to “respond to release of information requests for continuing care in one working day 95 percent of the time” is an example of a:
A. Qualitative standard
B. Quantitative standard
C. Joint Commission standard
D. Compliance standard
