HIM 478 RHIA REVIEW QUESTIONS CHAPTER 23 Flashcards
A set of activities designed to familiarize new employees with their jobs, the healthcare entity and work culture is called:
A. training
B. job analysis
C. orientation
D. job rotation
orientation
A form of coaching in which an individual in the beginning stages of a career is matched with a senior person is known as:
A. cross-training
B. mentoring
C. orientation
D. motivation
mentoring
Which of the following HIPAA components would the general New Employee Orientation training most likely cover?
A. marketing issues
B. business associate agreements
C. physical/workstation security
D. job-specific training
physical/workstation security
To ensure consistency of coverage among trainers, you may want to develop
A. training manuals
B. meeting handouts and minutes
C. signed confidentiality statements acknowledging receipt and understanding of any training attended
D. ongoing training to keep the issues in front of the workforce
training manuals
Use of a variety of content delivery methods to accommodate different types of learners is called:
A. Blended learning
B. programmed learning
C. classroom learning
D. online learning
Blended learning
Which tool is used to determine the most critical areas for training and education for a group of employees?
A. performance evaluation
B. needs analysis
C. orientation assessment
D. job specification
needs analysis
When a computer assisted coding product was installed at Community Memorial Hospital, coders initially found the new system overwhelming and were frustrated because their productivity decreased significantly. This experience represents the first stages of a(n):
A. incentive system
B. flex system
C. in-service program
D. learning curve
learning curve
A distance learning method in which groups of employees in multiple classroom locations may listen to and see the material presented at the same time via satellite or telephone is called
A. audio conferencing
B. computer based training
C. videoconferencing
D. online learning
