HF revision Flashcards
3 types of unintentional error
Slips
Lapses
Mistakes
Slip definition
Intention correct, not carried out as planned
Lapse definition
A failure to do something
Mistake definition
Action performed as intended, but plan faulty
Violation definition
A deliberate action known to be against the rules
Latent error
Contributory element to an accident
Active error
Proximal cause of an accident
Reasons model of Latent conditions
Active errors
Latent errors
Windows of opportunity
Causation chain
3 Types of fatigue
Acute
Chronic
Mental
What is the difference between being tired and being fatigue?
A tired person can be quickly aroused to a high level of performance
How can you combat fatigue?
Rest
Exercise
Sleep
What is considered when building a new tower?
Ergonomics
What is not considered?
Cost
SHELL
Software
Hardware
Environment
Liveware
Liveware
SHELL model ( L-E )
Liveware-Environment (Air con, positioning of towers)
SHELL model ( L-L )
Liveware-Liveware (Human interaction)
Define System
A complex whole, set of connecting things or parts, organised body of things
What can increase boredom?
Passivity
fewer opportunities to demonstrate skills
Reduced challenge of job
Types of Stress
Survival stress
Internal stress
Environmental stress
Fatigue and overwork
Is all stress bad?
No, a certain amount needed for optimal performance
what does mitigation do?
Reduces the likelihood of a hazard causing an accident, mitigate against risk
What are ergonomics?
The study of man in relation to his working environment
Human factors in ATC contain interaction with?
People
Procedures
Equipment
Benefits of automation
Efficiency
Safety
Increased capacity
Professional standards
Good punctuality
Rigour
adherence to rules
positive teamwork attitudes
encouraging a positive safety culture
Bloom’s Cognitive Taxonomy
Knowledge
understanding
application
analysis
synthesis
evaluation
Two stages on Communication
Transmission
Reception
How can we prevent readback errors?
Speak slowly
speak clearly
Use standard phraseology
Are latent and active errors controllable?
NO
What is boredom?
Subjective state
never be formally tested
monotony can induce boredom
more likely to arise with GOOD task performance
Symptoms of stress
Self medication
excessive drinking
high absenteeism
difficult as colleague
easily irritated
readily tired
difficult to manage
depression
How can an environment be characterised?
Physically
cognitively
organisationally
3 stages of risk assessment
identify
assess
mitigate
What is hearing?
Passive Process
Act of perceiving: through stimulation of auditory nerves by sound waves
What is listening?
Active process involving:
Selecting
attending
understanding
remembering
information
4 mechanisms of processing information
Sensory
perceptual
decision
Effect or response
