Herzberg Flashcards
1
Q
Maintenance factors:
A
Don’t necessarily motivate employees
- pay
- job security
- working conditions
2
Q
Motivational factors:
A
Achievement Pleasure in the work Recognition Responsibility Opportunities
3
Q
If the aim is to motivate staff Helberg suggests:
A
Focus on factors that enrich the job and satisfy the employee
4
Q
Herzberg: Replaced a hierarchy with two sets of factors
A
- Maintenance factors (hygiene)
2. Motivational factors
