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Heath And Social Certificate > Healthcare > Flashcards

Healthcare Flashcards

1
Q

What are the 6 C’s

A

A framework that details the values, behaviours, and skills staff must apply
Care
Compassion
Competence
Communication
Courage
Commitment

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2
Q

Care

A

Looking after and providing for the needs of a person
Ensuring the work you do helps patients and improves the community

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3
Q

Compassion

A

The awareness of the needs of others and the desire to help them
Deliver care through relationships built on empathy and understanding

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4
Q

Competence

A

The ability to understand a person’s needs, combined with expertise to deliver effective care
Having the necessary skills, training, and qualifications to deliver effective care

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5
Q

Communication

A

The exchange of information between people to provide care, individuals have the right to be informed and included in care
Encourage an open line of communication

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6
Q

Courage

A

The strength to do the right thing
Service users are vulnerable, and you are entrusted to have a duty of care

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7
Q

Commitment

A

The determination to improve care
Being dedicated to being the best you can be, constantly giving 100%

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8
Q

Healthcare Definition

A

Helping others to stay healthy and remain without infection

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9
Q

Social Care Definition

A

Describes the activities, services, and relationships that help people to be independent, active, and healthy

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10
Q

Doctor Definition

A

A medical professional qualified to diagnose, treat, and prevent illness and injuries to help people maintain their health

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11
Q

Doctor Roles

A
  • Assess symptoms
  • Diagnose conditions
  • Prescribe and administer treatments
  • Refer to other professionals
  • Collaborate with professionals
  • Interpret lab results
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12
Q

Doctor Skills

A
  • Communication
  • Attention to detail
  • Problem Solving
  • Leadership
  • Time management
  • Organisation
  • Active listening
  • Professionalism
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13
Q

Nurses Description

A

Provide care for individuals to help maintain their optimal health. They assess patients and provide care before and after care

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14
Q

Nurses roles

A
  • Assess patient health
  • Maintain medical documentation
  • Administering and monitoring medications
  • Admitting and discharging patients
  • Provide emotional support
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15
Q

Nurses Skills

A
  • Teamwork
  • Compassion
  • Communication
  • Time management
  • Critical thinking
  • Attention to detail
  • Resilience
  • Flexibility
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16
Q

Midwife Description

A

Specialist health professionals that support women during pregnancy and birth, they help them make decisions based on their personal preference

17
Q

Midwife Roles

A
  • Providing care throughout pregnancy
  • Monitoring health in labor
  • Offer guidance on pain relief and birthing positions
  • Assisting in a safe delivery
  • Provide postnatal care
  • Manage emergencies
18
Q

Midwife Skills

A
  • Communication
  • Empathy
  • Problem Solving
  • Critical thinking
  • Teamwork
  • Resilience
  • Flexibility
  • Competence
19
Q

Healthcare Assistant Description

A

Professional who care for patients where they assist them with daily activities, check vital signs, and assist nursing staff

20
Q

Healthcare Assistant Roles

A
  • Serving meals
  • Feeding patients
  • Making beds
  • Assist with patient mobility
  • Check and order supplies
  • Assist with personal hygiene
  • Explain procedures and treatments
21
Q

Healthcare Assistant Skills

A
  • Teamwork
  • Compassion
  • Attention to detail
  • Kindness
  • Adaptability
  • Competence
  • Empathy
  • Patience
22
Q

Occupational Therapist Description

A

Healthcare workers who help individuals with impairments by providing advice and solutions to enable people to live full lives by making sure homes are accessible

23
Q

Occupational Therapist Roles

A
  • Evaluate patients to understand needs and limitations
  • Create treatment plans to help them meet goals
  • Provide specialist equipment
  • Support people to adapt home
  • Help people adjust to disability
24
Q

Occupational Therapist Skills

A
  • Communication
  • Problem Solving
  • Organisation
  • Empathy
  • Patience
  • Compassion
  • Team work
  • Ability to encourage
25
Q

Social Worker Description

A

Provide support for adults and children who face social, economic, health, or addiction challenges and protect those under threat of abuse

26
Q

Social Worker Roles

A
  • Assess individuals and speak to care professionals
  • Refer clients to specialised support
  • Offer counselling
  • Provide information on support avaliable
  • Help clients plan and engage in activities
  • Assist with daily living
  • Safeguard vulnerable people
27
Q

Social Worker Skills

A
  • Communication
  • Active Listening
  • Leadership
  • Emotional Intelligence
  • Critical Thinking
  • Organisation
  • Problem Solving
  • Time management
28
Q

Youth worker Description

A

Work with the youth to facilitate their social, personal, and physical development by helping them understand values and build their confidence and life skills

29
Q

Youth Worker Roles

A
  • Create and execute programmes that address issues
  • Counselling and mentoring
  • Provide advice and guidance
  • Challenge inappropriate behaviour
  • Monitor and review quality of youth
30
Q

Youth Worker Skills

A
  • Communication
  • Collaboration
  • Patience
  • Attention to detail
  • Empathy
  • Organisation
  • Ability to build rapport
31
Q

Care Manager Description

A

Responsible for coordinating care and the daily operations of a care setting, ensuring practice runs smoothly

32
Q

Care Manager Roles

A
  • Manage budgets
  • Recruit and train staff
  • Maintain quality standards
  • Ensure medicines are administered correctly
  • Organise activities for residents
33
Q

Care Manager Skills

A
  • Communication
  • Organisation
  • Time management
  • Leadership
  • Budgeting
  • Empathy
  • Problem Solving
34
Q

Advocate Description

A

Provide patients and caregivers support and the education they need to make their own decisions

35
Q

Advocate Roles

A
  • Stand up for patients’ rights
  • Explore a patients options
  • Help patients understand information
  • Express a patients views
  • Contact people for the patient
36
Q

Advocate Skills

A
  • Communication
  • Problem Solving
  • Teamwork
  • Time management
  • Attention to detail
  • Collaboration
  • Leadership
  • Empathy
  • Patience
37
Q

Support Worker Description

A

Look after people’s wellbeing, help people living with physical disabilities and mental health needs live their lives more independently

38
Q

Support Worker Roles

A
  • Meal preparation
  • Household chores
  • Administer Medication
  • Manage finances
  • Shopping
  • Emotional support
  • Teach life skills
39
Q

Support Worker Skills

A
  • Organisation
  • Communication
  • Time management
  • Empathy
  • Problem Solving
  • Adaptability

Heath And Social Certificate (6 decks)

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