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Health Care in the US > Health Literacy > Flashcards

Health Literacy Flashcards

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1
Q

What is white coat hypertension?

A

When blood pressure rises due to a new and stressful situation

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2
Q

What is the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions?

A

Health literacy

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3
Q

What are the three capabilities an individual must have for basic health information in health literacy?

A

Obtain, process, and understand

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4
Q

Is health literacy dependent on individual factors, systematic factors, or both?

A

Both individual and systemic factors

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5
Q

Health literacy is dependent on the communication skills of what people and health professionals?

A

Lay people

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6
Q

What are context-specific and include literacy skills, comprehension, and oral communication skills?

A

Communication skills

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7
Q

What is the average reading level in the United States?

A

7th/8th grade

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8
Q

People with limited or inaccurate knowledge about the what and causes of what may not understand the relationship between lifestyle factors and health outcomes, as well as recognizing when they need to seek care.

A

Body and causes of diseases

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9
Q

What can overwhelm people with even advanced literacy skills?

A

Health information

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10
Q

What is dependent on culture, the demands of the healthcare and public health systems and how to access it, and the demands of the situation/context?

A

Health literacy

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11
Q

Why are health contexts unusual?

A

The underlying fear or stress factor

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12
Q

What can involve new, unfamiliar, or intimidating situations or involve unique conditions with physical or mental impairment due to illness?

A

Health contexts

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13
Q

Is health literacy plain language and cultural competency? If no, why?

A

It is not, as those are tools for health literacy

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14
Q

Health literacy is important because it affects people’s ability to:
-Navigate the what system, including locating providers and services, as well as filling out forms
-Share personal and health information with who
-Engage in self-care and chronic disease what
-Adopt health-promoting what, such as exercise and eating a healthy diet
-Act on what-related news and announcements

A

1). Healthcare
2). Providers
3). Management
4). Behaviors
5). Health-related

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15
Q

Health literacy impacts health what, healthcare what, and quality of what?

A

Outcomes, costs, and care

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16
Q

Do people with limited health literacy often report feeling a sense of shame about their skill level?

A

Yes

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17
Q

Individuals with poor literacy skills are often uncomfortable about being unable to read well, and they develop what to compensate?

A

Strategies

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18
Q

People with limited health literacy skills have higher utilization of what services, such as hospitalization and emergency services?

A

Treatment services

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19
Q

People with limited health literacy skills have lower utilization of what services?

A

Preventative services

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20
Q

A higher utilization of treatment services results in higher what?

A

Healthcare costs

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21
Q

What is a component of the National Assessment of Adult Literacy (NAAL)?

A

Health literacy

22
Q

What organization uses a nationally representative sample of more than 19,000 adults aged 16 and older in the US to assess English literacy?

A

National Assessment of Health Literacy (NAAL)

23
Q

Clinical, prevention, and navigation of the healthcare system are the three domains of what to measure it?

A

Health literacy

24
Q

Which of these three tasks would measure the clinical domain?
-Understanding what a health insurance plan will pay for
-Filling out a patient form
-Following guidelines for appropriate preventative healthcare services

A

Filling out a patient form

25
Q

Which of these three tasks would measure the prevention domain?
-Understanding what a health insurance plan will pay for
-Filling out a patient form
-Following guidelines for appropriate preventative healthcare services

A

-Following guidelines for appropriate preventative healthcare services

26
Q

Which of these three tasks would measure the navigation of the healthcare system domain?
-Understanding what a health insurance plan will pay for
-Filling out a patient form
-Following guidelines for appropriate preventative healthcare services

A

-Understanding what a health insurance plan will pay for

27
Q

What is the four point scale the NAAL uses to measure health literacy?

A

Proficient, intermediate, basic, and below basic

28
Q

What percentage of adults scored a proficient on the test and what percentage scored below basic, or approximately 45 million adults?

A

12% for proficient
14% for below basic

29
Q

Are more people likely to report their health as poor and more likely to lack health insurance when they’re lower or higher on the scale?

A

Lower

30
Q

People with limited what skills are more likely to experience preventable hospital visits and admissions, as well as significantly more likely to report their health as “poor”?

A

Health care literacy

31
Q

Older adults, poor people, people with limited education, minority populations, and persons with limited English proficiency (LEP) are more likely to have lower what?

A

Health literacy

32
Q

People with lower health literacy skills are more likely to skip out on what measures such as pap smears, mammograms, and flu shots, as well as tend to suffer from disparities in health status, illness, and death?

A

Preventative

33
Q

Persons with limited health literacy skills are also more likely to have what type of conditions and less likely to manage them and have less knowledge on their illness and its management?

A

Chronic

34
Q

What are the four strategies to improve health care?
1). Improve the usability of health what?
2). Improve the usability of health what?
3). Build knowledge to improve what?
4). Advocate for health literacy what?

A

1). Health information
2). Health services
3). Decision-making
4). Improvement

35
Q

To improve the usability of health information, you must know the what users of the health information and services, such as their demographics, behavior, culture, attitude, literacy skills, language, socioeconomic statuses, and access to services?

A

Intended users

36
Q

To improve the usability of health information, you must decide which channel(s) and what are most appropriate?

A

Format

37
Q

To improve the usability of health information, you must also know the accepted roles of men and women, value of traditional v western medicine, favorite or forbidden food, manner of dress, and what, especially touching or proximity?

A

Body language

38
Q

What is a strategy for making written and oral information easier to understand?

A

Plain language

39
Q

Three other ways to improve the usability of health information is to use a medically trained what, ask what sort of questions, and check for what?

A

Interpretor, open-ended questions, and understanding

40
Q

To improve the usability of health information on thw web, you must:
-Apply user-centered designed principles and conduct what tests?
-Include what features and personalized content
-Organize information to minimize what and use uniform navigation

A

1). Usability tests
2). Interactive
3). Scrolling

41
Q

To improve the usability of health services, you must:
-Improve the usability of health forms and instructions and accessibility of the what environment
-Establish a patient navigator what

A

1). Physical environment
2). Program

42
Q

As healthcare and public settings rely heavily on forms and printed instructions, you should:
-Revise forms to ensure clarity and what
-Test forms with intended users and what if needed
-Provide forms in multiple languages and offer assistance with completing forms and scheduling what care

A

1). Simplicity
2). Revise
3). Follow-up care

43
Q

Settings with lots of signs and postings have a high literacy demand, so doing these can make it easy:
-Include universal what and clear signage in multiple languages
-Promote easy flow and create a respectful and shame-free what

A

1). Symbols
2). Environment

44
Q

In order to build knowledge to improve decision-making, you should:
-Improve access to accurate and appropriate what
-Facilitate healthy decision-making and partner with educators to improve health what

A

1). Health information
2). Curricula

45
Q

A strategy for building knowledge to improve decision-making is to create new mechanisms for sharing and distributing understandable health education materials such as:
-Create audience-or-language-specific what
-Partner with adult what

A

1). Databases
2). Educators

46
Q

A strategy for building knowledge to improve decision-making is to identify new what for information dissemination such as cell phones, personalized and interactive content, information kiosks, talking prescription bottles, and etc.

A

Methods

47
Q

In order to build knowledge to improve decision-making, you should:
-Form partnerships with civic and faith-based what trusted in the community
-Work with the what to increase awareness of health literacy issues
-Work with who to ensure that health information they share is accurate, current, and reliable
-Use short documents that present “bottomline” information, step-by-step instructions, and visual what that highlight the most important information
-Align health information and recommendations with what to services, resources, and support

A

1). Organizations
2). Media
3). Providers
4). Cues
5). Access

47
Q

A strategy for building knowledge to improve decision-making is to co-develop basic adult information on health topics such as:
-Adult learners want information that is what to their lives so use health content that is likely to engage them
-Construct what in which students use health-related texts, forms, and content from the Internet

A

1). Relevant
2). Lessons

48
Q

In order to build knowledge to improve decision-making in schools, you should:
-Know the K-12 system is a what point of intervention to improve health literacy
-Incorporate health-related tasks, materials, and examples into lesson what
-Design and designate health information to support existing state what
-Speak to students or help organize health-related what for local schools

A

1). Critical
2). Plans
3). Standards
4). Field trips

49
Q

In order to advocate for health literacy improvement, one should:
-Make the what for improving health literacy
-Incorporate health literacy in mission and what
-Establish what for health literacy activities
-Identify specific programs and projects affected by limited what
-Include health literacy improvement criteria in program evaluation and implement health literacy what

A

1). Case
2). Planning
3). Accountability
4). Health literacy
5). Metrics

50
Q

A strategy to advocate for health literacy improvement would be to target key opinion leaders with health literacy information such as:
-Explain how health literacy improvement relates to your mission, goals, and strategic what
-Circulate relevant research and reports on health literacy to your what
-Post and share health literacy what

A

1). Plans
2). Colleagues
3). Resources

51
Q

A strategy to advocate for health literacy improvement would be to include goals and objectives specifically related to health literacy improvement in:
-Strategic plans, program plans, and educational what
-Goals can be broad (HealthyPeople2020) or specific to the what of the office/program

A

1). Initiatives
2). Mission

Health Care in the US (2 decks)

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