HCA Module 09 - Support in Challenging Times

Question 1

What is a crisis?

Answer 1

Working with individuals, youth and families experiencing behavioral health challenges can be difficult at the best of times. This work becomes even more challenging when the people with whom we work are having their hardest times.

These times are often called “crisis.” Crisis can be different things for different people or families.

Question 2

What one of the most important things to know about people in crisis?

Answer 2

One of the most important things to know about people in crisis is finding out what’s going on that may be causing the crisis.

For most people, crisis does not arise from thin air. It’s typically related to life stressors, long-term chronic disability, feelings of hopelessness and despair, and an inability to get some relief from the problems we face. Unless we discover the root cause of the crisis, we cannot help the person resolve it.

Question 3

What is WRAP?

Answer 3

Wellness Recovery Action Plans (WRAP) is a well-known worldwide self-help tool created by Mary Ellen Copeland.

WRAP was originally designed for mental health peers but is now used for all behavioral health peers as well as people facing different challenges.

You need specialized WRAP training to teach WRAP classes, and this education is very worthwhile. The classes teach many components of wellness and recovery and is very comprehensive.

WRAP begins by promoting 5 key concepts of recovery. They are:
* Hope
* Personal Responsibility
* Education
* Self-Advocacy
* Support

Question 4

The safety of your peer comes first.
* True
* False

Answer 4

• False

Question 5

Which of the following is correct?
* People in crisis are always having difficulty with their medications.
* Crisis may mean different things to different people.
* You don’t need training to work in crisis settings.
* A peer supporter has the main responsibility for treating people in crisis.

Answer 5

• Crisis may mean different things to different people.

Question 6

Which of the following are correct? Select all that apply.
* Mental Health Advance Directives are not legally binding.
* WRAP can help prevent crisis.
* Avoiding crisis is better than treating it.
* Crisis does not have to lead to hospitalization.

Answer 6

• WRAP can help prevent crisis.
• Avoiding crisis is better than treating it.
• Crisis does not have to lead to hospitalization.

Question 7

Which of the following should a peer NOT do if they thing someone is suicidal?
* Tell them you don’t want them to commit suicide.
* Call 911
* Ask them if they are suicidal.
* Leave them and go get help.

Answer 7

• Leave them and go get help.

Question 8

Which of the following is true?
* Suicide rates are high among the elderly.
* Drugs or alcohol use is not associated with suicide.
* Talking about suicide makes it more likely.
* People who have attempted suicide before are not likely to do so again.

Answer 8

• Suicide rates are high among the elderly.

Question 9

Crisis services are available for everyone is Washington State?
* True
* False

Answer 9

• True

Question 10

Which of the following are important safety rules? Select all that apply.
* Meet peers in crisis alone.
* Leave any situation that feels personally unsafe.
* Touching a person gently on the shoulder is appropriate.
* Make sure the neighborhood feels safe.

Answer 10

• Leave any situation that feels personally unsafe.
• Make sure the neighborhood feels safe.